Family Tree DNA 03 May 2013 Reviewer: Susan from Sacramento, CA, USA
229 of 427 people found this review helpful
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Signing up and paying for a DNA test for genealogy purposes at Family Tree DNA was easy. It took around 7-8 weeks before I received any results. Unfortunately, the Population Finder results (map and details spreadsheet) were incorrect. The world map marked the Middle East for East Asia, Europe for the Middle East, and Central America for Europe. The details spreadsheet had the percentages for each continental group correct, but the continental groups themselves were incorrect just like on the world map. I definitely wouldn't present this data at my family's genealogy get together. It would be too embarrassing.
When I called Family Tree DNA the first time, I was told that it would be about 1-2 weeks before their IT people could fix the problem. When I called the second time about a month later, I was told that they had no idea when it would be corrected by their IT people.
Evidently, they'll gladly take your money knowing that you won't get correct documentation. It is a lesson learned.
In summary, I would not recommend Family Tree DNA to a friend.
