Can't Find My Past Anymore 23 April 2014 Reviewer: Margaret Russell from London, UK
532 of 713 people found this review helpful
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At the beginning of the month, Find My Past rolled out their new platform which has proved to be a disaster worldwide.
Pre April, this WAS a very useful and user friendly site, used by thousands of both amateur and professional genealogists. It still has a great range of records available but they are now mostly unobtainable unless you have hours to waste drilling down through various filters.
Problems with the new site are far too numerous to list here but you only need to read previous comments, visit other review sites, FMP FB pages and even their own Forum page to gauge the level of anger their subscribers have voiced. Hundreds of critical posts on their FB page have been removed and many commentators blocked.
Sadly, FMP's view is that the thousands of dissenters to their 'upgrading' WILL eventually learn to love the new format and many will have to downgrade their browser to Chrome, as a continuing problem exists for IE users to even support it. Rather than put their hands up and admit they got it ALL wrong and reinstate the old site whilst reviewing the new platform and rectifying the hundreds of errors paying customers have highlighted, time and resources are being wasted on PR damage limitation exercises instead! Do not waste your money on a subscription.
In summary, I would not recommend FindMyPast.com to a friend.