Don't waste your money 25 April 2014 Reviewer: Millielou from UK
153 of 316 people found this review helpful
Search Effectiveness:
Ease of Navigation:
Features:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:
I have subscribed to FMP for many years and have praised and recommended it to everyone. I only received 5 weeks of my current subscription before it switched to the new site. Now it is a total disaster and a complete waste of money. You are better off looking at free sites. They have switched off the phones and do not reply to emails. I have asked for a refund but did not receive a reply. I cannot decide whether it is a case of fraud and/or breach of contract. Empty promises of restoring features have not materialised. Subscribers are angry, insulted, alienated and leaving as soon as they are able.
In summary, I would not recommend FindMyPast.com to a friend.