Late 01 May 2014 Reviewer: Robert from Chicago, IL
189 of 357 people found this review helpful
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I have worked with several dna companies, and never with one as SLOW as Family Tree DNA. My original results were due in late February, then they were 'delayed' to early April, then to late April. Now, I am told end of May.
The company NEVER directly contacts me to inform me of their tardiness. Instead, I have to search myself to find out the new date. Poor customer service at Family Tree DNA.
They have sent partial information, but the complete package - What I paid for - has been put off, and off, and off....
In summary, I would not recommend Family Tree DNA to a friend.
