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Archives.com Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 6 reviews)

Category: Genealogy Sites (AKA Family Tree Websites)
Website: http://www.archives.com



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They keep billing my credit account.
17 July 2014
Reviewer: Dennyr from 98373, Washington, USA

192 of 334 people found this review helpful

Search Effectiveness:
Ease of Navigation:
Features:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:


I forgot about doing the trial offer and the next month (June 12, 2014) I received a monthly bill on my checking account for $7.95. Four days later (June 16) I received another monthly billing for $7.95.

I cancelled membership in June but received reply e-mail saying it would be cancelled effective July 18, 2014. The order id is 484931752.

I looked at my checking account today (July 17) and it shows another billing on July 14, 2014.
So I have been billed for another month but I have had no membership according to my account on the
Archives website since June.

I will be talking to my bank officer today.

In summary, I would not recommend Archives.com to a friend.



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