My Heritage Reviews

(based on 374 reviews)

134 of 296 people found this review helpful

I have used MyHeritage for many years both the online family tree and the offline family tree builder affectionately known as FTB. The most recent version synchcronises between the online and offline trees. just click on the synch button in FTB and data that has changed since your last synch downloads from the net into your offline tree and then reloads your tree from FTB to the net with any changes you might have made to the offline version. Very useful adjuncts are the Smart Matches where names in your tree are matched with similar families in other member's trees, and the Record Matches that match data in your tree with data in various family history repositotries, newspapers, immigration lists.

Entering data is simple and straightforward, almost totally intuitive. Start by entering what you do know about your family and then before long you will start getting smart matches and your tree will grow. Various useful tools are included that allow you to run allsorts of reports on the data.

So far it looks as though it is all plain sailing, what happens when something goes wrong? Well, there is a fairly good FAQ section and if that does not sort your problem the MyHeritage support team will respond quickly and politely when you report your problem. I have only had to raise tickets a few times but they have always provided a good solution.

My only quibble is when entering data for a new person the data entry is set on the assumption that the person is alive and you have to select a tick box to say a person is deceased. The thing about family trees is one of those iceberg situations where the majority of people in the tree are dead and few are still alive. It would be more sensible to default the entry form to new persons being dead.

In summary, I would recommend My Heritage to a friend.