Happy User 04 October 2014 Reviewer: Spider from South Africa
126 of 255 people found this review helpful
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I am happy to report that from the start I have found MyHeritage.com to be well suited to the needs of a family member wanting to document information already on hand as well as research and obtain new information. In the few instances I asked for technical help or information, there was a quick acknowledgement of the query and then soon after a response was received. The service in this regard is excellent.
Their layout of the family tree is easy to read, easy to access and to create in the first place.
My only disappointment is in the fact that it was not clear to me, (and maybe only me) that once payment was made to obtain an excess of 250 family members in the tree and to obtain additional information, I was not aware that the payment did not include record information from public records and that an additional subscription was required in order to access these records and to save relevant ones to the tree if they matched. As a pensioner in a country with a weak currency, committing to an ongoing subscription in dollars, ad infinitum, in order to obtain a finite number of record matches is not an option for me and I am disappointed in that many of the records which would appear to match my family members, cannot be accessed fully without this subscription. I would be happy to pay a once - off amount for use for a year or so but cannot do so indefinitely. Other than that I am very pleased with the other aspects of the site.
In summary, I would recommend My Heritage to a friend.
