Just me 08 September 2015 Reviewer: Genealogy Guy from Toronto
159 of 318 people found this review helpful
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I am just a little concerned - I NEVER signed up for Myheritage, yet they sent me an e-mail (to my personal account) saying that my account is up and running and my tree is available to add to it.
First of all - how did they get my personal e-mail address?????
Secondly - I have never uploaded any tree to the internet - I was with ancestry.com and just cancelled it. All my research was kept on my home computer. How could I possibly have a tree to "access" on myheritage when one was never uploaded anywhere??
Thirdly - even if I did have a tree uploaded - myheritage does not have my permission to use my tree nor any data I would have. Why would I give them all my data for free ?
And finally - why would have to pay in order to access my own tree????????
I wrote to myheritage 3 times with the above questions and they have never responded.
Is this an indication of their customer service policies??
Do you think I will join?????
In summary, I would not recommend My Heritage to a friend.
