I signed up a year ago. It wasn't what I thought because they wanted more money for search. I cancelled membership and asked for a full refund. I thought it was all settled. Wrong. I got a renewal notice stating they were taking $159 from my credit card. Don't know how they can renew something that was to have been cancelled. I called the billing department and was placed in a que #24. I got as far as #3 and was disconnected. Total waste of time on my part. I called back and now was #29. Not going through with that drill again. Not impressed by support or customer service. Sorry I ever used this company and would never suggest anyone sign up for this service. Waste of money.
In summary, I would not recommend My Heritage to a friend.
