Solution of technical problems 03 April 2017 Reviewer: Swiss Family Tree Builder from Switzerland - Canton Of Berne
59 of 119 people found this review helpful
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April 3, 2017
Since 1 year, I work with the MyHeritage to build our Family Tree, which consists now of more than 17000 names.
But from a certain time on, the family tree builder software couldn't be synchronized with my family tree.
On March 3, I sent a message to MyHeritage and soon I got an answer with some instructions.
I followed them and sent in various log files.
After some deeper analyzes done by the technical experts, I got more instructions and followed them.
Those modifications in my computer settings brought the success, the synchronization process started to work again and runs perfectly.
With the assistance of the technical experts from MyHeritage I'm fully satisfied - many thanks to them !
In summary, I would recommend My Heritage to a friend.