Support help 14 October 2018 Reviewer: Jorgen from Norway
51 of 100 people found this review helpful
Search Effectiveness:
Ease of Navigation:
Features:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:
I have had a lot of trouble lately With my Family database. One day there were 65.000 Family membere - and the next day it were Down to 62.000. That continued during a week and upon calling the support (in USA ?) I got the answer that the Family Tree Builder App was the caurse of my trouble. Every time I sync the Family Tree Builder to the on-line database it would default to the Family Tree Builder With the 62.000 fam.members. I have now deleted the Family Tree Builder from my computer.
To the support team, thank you very much, I am truly impressed of Your dedication - even called me back on a Sunday.
In summary, I would recommend My Heritage to a friend.