Jewish Gen Reviews

(based on 6 reviews)

48 of 95 people found this review helpful

While the website is a rich source of information, there is something very wrong with the so-called "value-added membership" that costs $100/year. And there is something even more wrong with their customer service. I made the donation and one of the "privileges" I was supposed to receive was free registration and material in several of their courses. This simply did not happen. I have contacted them several times at the various email addresses they provide and no one has responded. I have also phoned them. All I got was an answer machine. I left a message, but no one has returned my call. I don't want to think ill of them, and suspect the problem is that since they are mostly run by volunteers, they are overwhelmed. That's putting as positive a spin on it as I can. I'd recommend it as a free service, but would NOT recommend the value added membership.

In summary, I would recommend Jewish Gen to a friend.

74 of 136 people found this review helpful

I tried to take advantage of a cyber Monday special.

I was told at that time"AS A SPECIAL INCENTIVE FOR TODAY ONLY, ALL GIFTS OF $50 OR MORE WILL QUALIFY FOR VALUE ADDED SERVICES.

A 50% DISCOUNT!

This means that for less than $5.00 per month - less than the cost of a Netflix subscription - you can help an important cause that is making an impact on countless lives throughout the Jewish community."

I received nothing but more pleas for donations. I tried to contact the company twice and ...I am still waiting.

I will admit that they helped me find some of my relatives from Slovakia, but I was really hoping to be able to use the extra data bases.

I have had the payment clear, but nothing from the company to indicate that I will be able to use the extra items.
Not happy with the experience.

I did not use technical support, so can not say much about it.

As a paying customer, no I would not try it again. As someone trying to search out data this is a place to start.

In summary, I would recommend Jewish Gen to a friend.