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Jewish Gen Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 6 reviews)

Category: Genealogy Sites (AKA Family Tree Websites)
Website: http://www.jewishgen.org



Editor's Review Costs & Features Videos User Reviews
 
Average User Rating:
(1.8 Stars) based on 6 reviews


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Average User Star Ratings:

Search Effectiveness:
Ease of Navigation:
Features:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:

Users' Overall Ratings Distribution:

5 Stars
0 Reviews
4 Stars
1 Review
3 Stars
0 Reviews
2 Stars
2 Reviews
1 Star
3 Reviews

50% of Users Recommend it



2 REVIEWS AVAILABLE
PAGE 1: Displaying Reviews 1 - 2 of 2
Agree with other reviewers
23 November 2019
Reviewer: Disappointedinaz from Arizona

7 of 14 people found this review helpful

While the website is a rich source of information, there is something very wrong with the so-called "value-added membership" that costs $100/year. And there is something even more wrong with their customer service. I made the donation and one of the "privileges" I was supposed to receive was free registration and material in several of their courses. This simply did not happen. I have contacted them several times at the various email addresses they provide and no one has responded. I have also phoned them. All I got was an answer machine. I left a message, but no one has returned my call. I don't want to think ill of them, and suspect the problem is that since they are mostly run by volunteers, they are overwhelmed. That's putting as positive a spin on it as I can. I'd recommend it as a free service, but would NOT recommend the value added membership.

In summary, I would recommend Jewish Gen to a friend.



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Very disappointed
28 December 2017
Reviewer: Magda from Georgia USA

21 of 42 people found this review helpful

I tried to take advantage of a cyber Monday special.

I was told at that time"AS A SPECIAL INCENTIVE FOR TODAY ONLY, ALL GIFTS OF $50 OR MORE WILL QUALIFY FOR VALUE ADDED SERVICES.

A 50% DISCOUNT!

This means that for less than $5.00 per month - less than the cost of a Netflix subscription - you can help an important cause that is making an impact on countless lives throughout the Jewish community."

I received nothing but more pleas for donations. I tried to contact the company twice and ...I am still waiting.

I will admit that they helped me find some of my relatives from Slovakia, but I was really hoping to be able to use the extra data bases.

I have had the payment clear, but nothing from the company to indicate that I will be able to use the extra items.
Not happy with the experience.

I did not use technical support, so can not say much about it.

As a paying customer, no I would not try it again. As someone trying to search out data this is a place to start.

In summary, I would recommend Jewish Gen to a friend.



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