Pro Genealogists Reviews

(based on 16 reviews)

25 of 48 people found this review helpful

The initial contact to sell me the product was very informative and engaging. He said I would be kept abreast of their searches and notified at each stage how much money was left to spend. I was notified one time in the many many months it took for them to do the job and I was never informed about where we were with my money until it was all spent! I repeatedly asked for updates, and they repeatedly ignored me! They did not get the answers I was looking for and told me that many archives were closed due to Covid. Well, they knew what was open and closed when I signed up so that is a lame excuse. I could never recommend them to anyone.

In summary, I would not recommend Pro Genealogists to a friend.

87 of 182 people found this review helpful

I am not new to Genealogy and took my information into ProGenealogists. They asked for $$$ and I gave it to them with names, locations, and dates to start from. $2500 later, they handed me a shiney folder and a cd summarizing the names, locations, and dates I had given them and said my research was correct. Seriously? I asked for a refund, they sent me $140 and said it took them time to verify my work. Really? Stay far away from this group unless you have absolutely no idea about anything. That way, you will be blissfully happy when they verify who your mom and dad are and charge you for it.

In summary, I would not recommend Pro Genealogists to a friend.

70 of 138 people found this review helpful

It has been eight months since I started this program. They were very efficient getting me set up and then it all went to hell in a hand basket. I waited five months before contacting them because I heard nothing and then it turned out they had not even begun. I had one request. I wanted to find something out about my mother's heritage because she was adopted and we knew nothing. My father was and is alive so they had us both take DNA and said that would make things easier in finding my mother's family. Long story short. They have my money and I have nothing not even communication. Really disappointed. Thought I was going to find out something about my mom's background. They did not say it was impossible or that they could not do it. They just did nothing! Run as fast as you can away from this "service".

In summary, I would not recommend Pro Genealogists to a friend.

110 of 239 people found this review helpful

My experience was very similar to other reviews. I paid $2,500 and waited for months for the research to begin. I only wanted confirmation on a 4th great grandfather and his father. I have done extensive research on my own. The only additional information from what I had found on my own were some land records. After paying the money and waiting for months, I found these reviews. (sadly!). But it did cause me to stay on them and when they started looking at other people in my tree, I called them on it. They did stop and refund me $1,000. I do have a professional opinion in writing. I will find out if it's enough to be approved at DAR for membership under my 5th great grandfather. My report has a name that is not in my tree. I have called them 3 times asking about it, I think it's probably a typo. No response whatsoever. A very negative experience. Keep your money.

In summary, I would not recommend Pro Genealogists to a friend.

155 of 305 people found this review helpful

They didn't do what I requested. I asked them to find out where my German ancestors came from but that's not what I got. They gave me names and documents I already had and stopped short of crossing the Atlantic.

In summary, I would not recommend Pro Genealogists to a friend.

121 of 244 people found this review helpful

I did not realize it would be 3-6 months before anyone even looked at my research. Had I known this I would have researched private genealogists in my area. I was also told I would receive updates monthly, I was never contacted. I've learned nothing, was totally ignored after my money was paid.
I would never recommend this non-service to anyone. I feel totally misled by these people.

In summary, I would not recommend Pro Genealogists to a friend.

216 of 398 people found this review helpful

When I hired pro genealogist, the man on the phone said I must have good credit because my charge of $3000 went through fast - I should have run then. I had completed 95% of my tree. I needed additional proof of one connection of father and son. Within a few days of talking with the researcher, I received an e mail saying they had started a family tree for me. All that was listed and all that is still listed was the father, my ancestor, and 4 half siblings (no places of birth or death just names). I received a call from the researcher ironically when I needed the completed work, she said she needed more money. Fortunately, I realized before the call that she was not able to do my research. You can find the information yourself. Contact historical societies, libraries, and probate courts. "Strangers" on genealogy sites are distant relatives who will help you or at least point you in the right direction.

In summary, I would not recommend Pro Genealogists to a friend.

234 of 460 people found this review helpful

I hired Progenealogists to help me with a brick wall with one of my 3rd great grandfather born in 1815. I spent over $2,000 on research that I had already made conclusions about. They were of no value. Not to mention the genealogists was getting names confused in her "formal report". I had to retype the thing just to make the corrections. They are an absolute racket!

In summary, I would not recommend Pro Genealogists to a friend.

265 of 480 people found this review helpful

Ya, it was $3,000 for me also and after 6 months the only thing they could tell me was what I told them to start with and that research I had already done. I am very disappointed, dissatified and recommend you to NOT WASTE YOUR MONEY with them Ancestry.com needs to find someone else to help with research for their customers. I asked them to check on family more recent (around the 1900) AND THEY FORGOT so that cost me another $300.00. Leave this company alone. I will never trust another.

In summary, I would not recommend Pro Genealogists to a friend.

266 of 480 people found this review helpful

I asked for help with a brick wall I have with my 4th Great Grandfather. I asked them to call me and I would work with them giving additional information to help with the search. When complete I ended up with a report of everything I already had researched myself. They do not want to ask or be bothered with your input, just what you give them upfront and they send you a package months later. They are not true professionals, just package themselves as such. I would highly recommend using someone who would spend some time during the research especially if the customer has researched this brick-wall for years!

In summary, I would not recommend Pro Genealogists to a friend.