Very poor product - extremely difficult to cancel 27 January 2012 Reviewer: Consumate Genealogist from Salt Lake City, Utah
226 of 425 people found this review helpful
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First, the interface is terrible. I am also an Ancestry.com subscriber. Ancestry has done it right. By comparison, Onegreatfamily is dreadful.
Next, if you haven't read this in a review by now, be aware that Onegreatfamily loves to take your credit card number, but makes it extremely difficult to cancel...always the mark of a bad company. If they trusted their own product, they would at least have a reasonable policy for cancellations.
Stay away.
In summary, I would not recommend One Great Family to a friend.
