Found My Farce 18 April 2014 Reviewer: Kieron Bowker from UK
177 of 319 people found this review helpful
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The Best site. RUINED..... DO NOT BUY THIS DREADFUL RUBBISH.
I have run out of negative terms for this Awful Dog's Dinner. I like many others was a loyal and long term subscriber that received a loyalty discount for renewing my annual subscription 6 weeks ago. I have asked for a pro rata and I do not mind being charged for my weeks on old site but FMP have refused to refund my money. There are better FREE sites out there. THIS SITE IS NOT FIT FOR PURPOSE. For complaining on Facebook I too, like many others have been blocked from their FB page and cannot comment. I have emailed "Watchdog" and The SoG and await replies. Strange that the Genealogy community is silent. If this were a physical product it would be recalled. More than 95% of all feedback on FMP FB page is NEGATIVE. Their response? Massive deletions of comments and threads, Blocking of vociferous once loyal customers. And turning off their customer support telephone lines. If you look at Facebook, Search for "Can't Find My Past" for comments that cannot be deleted. I am disgusted by this treatment of UK customers by Find My Past. Vote with your feet and walk away. And 1 star is two too many.
In summary, I would not recommend FindMyPast.com to a friend.
