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Jewish Gen Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 6 reviews)

Category: Genealogy Sites (AKA Family Tree Websites)
Website: http://www.jewishgen.org

Editor's Review Costs & Features Videos User Reviews

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Agree with other reviewers
23 November 2019
Reviewer: Disappointedinaz from Arizona

17 of 36 people found this review helpful

Search Effectiveness:
Ease of Navigation:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:

While the website is a rich source of information, there is something very wrong with the so-called "value-added membership" that costs $100/year. And there is something even more wrong with their customer service. I made the donation and one of the "privileges" I was supposed to receive was free registration and material in several of their courses. This simply did not happen. I have contacted them several times at the various email addresses they provide and no one has responded. I have also phoned them. All I got was an answer machine. I left a message, but no one has returned my call. I don't want to think ill of them, and suspect the problem is that since they are mostly run by volunteers, they are overwhelmed. That's putting as positive a spin on it as I can. I'd recommend it as a free service, but would NOT recommend the value added membership.

In summary, I would recommend Jewish Gen to a friend.

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