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Jewish Gen Reviews

Jewish Gen image

 
Editor's Overall Rating:
Average User Rating:
(based on 6 reviews)

Category: Genealogy Sites (AKA Family Tree Websites)
Website: http://www.jewishgen.org



Editor's Review Costs & Features Videos User Reviews
 
Average User Rating:
(1.8 Stars) based on 6 reviews


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Average User Star Ratings:

Search Effectiveness:
Ease of Navigation:
Features:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:

Users' Overall Ratings Distribution:

5 Stars
0 Reviews
4 Stars
1 Review
3 Stars
0 Reviews
2 Stars
2 Reviews
1 Star
3 Reviews

50% of Users Recommend it



6 REVIEWS AVAILABLE
PAGE 1: Displaying Reviews 1 - 6 of 6
Agree with other reviewers
23 November 2019
Reviewer: Disappointedinaz from Arizona

2 of 4 people found this review helpful

While the website is a rich source of information, there is something very wrong with the so-called "value-added membership" that costs $100/year. And there is something even more wrong with their customer service. I made the donation and one of the "privileges" I was supposed to receive was free registration and material in several of their courses. This simply did not happen. I have contacted them several times at the various email addresses they provide and no one has responded. I have also phoned them. All I got was an answer machine. I left a message, but no one has returned my call. I don't want to think ill of them, and suspect the problem is that since they are mostly run by volunteers, they are overwhelmed. That's putting as positive a spin on it as I can. I'd recommend it as a free service, but would NOT recommend the value added membership.

In summary, I would recommend Jewish Gen to a friend.



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Last update from Magda
26 March 2018
Reviewer: Magda from Georgia USA

17 of 33 people found this review helpful

JewishGen received money from credit card company. No Value added services were ever forthcoming. In fact, there was no contact from them at all concerning this problem. They got the money, a lot of ill will and lost the chance for a full paying subscriber(or subscribers).

In summary, I would not recommend Jewish Gen to a friend.



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Follow up of Magda review
19 February 2018
Reviewer: Magda from Georgia USA

23 of 41 people found this review helpful

Never did have a contact from the company. They did tell the credit card company that I had made a donation, nothing more. I will never recommend them to anyone. It was a not as advertised at all. I am most displeased and unhappy with this company. They will never get another dime, pfennig or shekel from me.

In summary, I would not recommend Jewish Gen to a friend.



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Very disappointed
28 December 2017
Reviewer: Magda from Georgia USA

18 of 35 people found this review helpful

I tried to take advantage of a cyber Monday special.

I was told at that time"AS A SPECIAL INCENTIVE FOR TODAY ONLY, ALL GIFTS OF $50 OR MORE WILL QUALIFY FOR VALUE ADDED SERVICES.

A 50% DISCOUNT!

This means that for less than $5.00 per month - less than the cost of a Netflix subscription - you can help an important cause that is making an impact on countless lives throughout the Jewish community."

I received nothing but more pleas for donations. I tried to contact the company twice and ...I am still waiting.

I will admit that they helped me find some of my relatives from Slovakia, but I was really hoping to be able to use the extra data bases.

I have had the payment clear, but nothing from the company to indicate that I will be able to use the extra items.
Not happy with the experience.

I did not use technical support, so can not say much about it.

As a paying customer, no I would not try it again. As someone trying to search out data this is a place to start.

In summary, I would recommend Jewish Gen to a friend.



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Not impressed with lies
11 November 2017
Reviewer: Mona from Australia

18 of 36 people found this review helpful

They claim that information is freely available but ...
when you actually make a specific enquiry, they insist on a minimum $100 contribution. Yearly.
How is that free?

In summary, I would not recommend Jewish Gen to a friend.



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It's not free
19 October 2013
Reviewer: Max from Brooklyn, NY, USA

101 of 194 people found this review helpful

It's a great resource but it is not free. Costs $100 a year to get any deep information.

In summary, I would recommend Jewish Gen to a friend.



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