I have used My Heritage Premium Plus for almost two years. I have not experienced any direct problems, it has mostly worked just fine. I would like to have a support tab, so it is easier to find the right way to make contact. My experience of the help desk is good, I want a little quicker reply. I'd love to have an autoresponder, so I know you received my question. It allows me to await your response. I would like to receive more information on how I am related to different people. I know it has with the number of people in the tree to do, but if I can wish for an improvement, so I do. I have great use of family book, and the various reporting functions.
I have also started using the app, which I appreciate, It´s always give me access to the family tree.
My family tree contains soon more than 6000 people. During these two years, the My Heritage has developed several useful features to help genealogy considerably. I use the various search capabilities often, but I have been off the smart matches, there were too many hits to handle. I have the privilege of belonging to a noble family, so there is much written about my relatives, making it much easier to find information. I have my own website where I compile information about my extensive family, www.walkendorff.com
It really helps that I can refer to the family tree on My Heritage, where visitors can take part of the family tree in an orderly manner. Perhaps I can inspire others to start their own tree.
Best regards Ann Walkendorff
