DANGER auto renewal without permission. 08 March 2013 Reviewer: PJ from Tucson,AZ USA
191 of 384 people found this review helpful
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I joined My Heritage to allow my family tree to be accessible to researchers without having to join something. My tree is large so I was/AM a premium member. "My Heritage" auto renewed my account WITHOUT my permission. There is absolutely no phone number to contact them to dispute the charge of $119. They offer email contact however no one responses to emails.
I cannot dispute the charge until it moves from pending to posted. And I seriously doubt it can be disputed then because the phone number on file with the pending order is a shopper support line phone number. Even the shopper support billing service does not have a phone number for My Heritage.
PLEASE BE SMART AND AVOID JOINING "My Heritage". Go to Ancestry
In summary, I would not recommend My Heritage to a friend.