Just another company ripping off Australians 11 October 2013 Reviewer: Cc from Victoria, Australia
175 of 386 people found this review helpful
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Australian records are incomplete, poorly organised and full of transcription errors.
Examples: 1. Some shipping records state the person came from Limerick but when you look at the image it clearly states Tipperary. There are a lot more! All the electoral rolls are categorised as 1930s. So if you want 1954 you will have to wade through all the other years first. BDM records are incomplete and not up to date. Some records from the 1800s are not included. Victoria's death records are available up to 1988 (as at 2013) but Ancestry does not.
The site has constant outages and often loses data (including people profiles from the tree). People mysteriously change location in the tree. One example the daughter gave birth to her own grandparents!
Synchronising with Family Tree Maker for Windows often creates more errors than updates and often crashes.
When Ancestry asked for feedback/opinions I told them - fix the errors instead of concentrating on the appearance. They changed the appearance of the site again. Errors were not fixed.
For Australian information Ancestry appear to be all about money and data mining and offer poor customer service in return.
In summary, I would not recommend Ancestry.com.au to a friend.
