Buyer Beware!!! 25 August 2014 Reviewer: Nottafan from USA
105 of 244 people found this review helpful
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I submitted a support ticket to cancel my free trial as I couldn't figure out how to do it on their web site. No response and I was charged. I then created another support ticket. About a week later I got a call from an Account Manager in Israel. After 25 minute phone call of me continually asking for a refund and pleading my case, and him making offer after offer to keep me, I FINALLY got a full refund. Unreal and extremely frustrating. It was like calling Comcast. Very poor. STAY AWAY!!! There are other alternatives.
In summary, I would not recommend My Heritage to a friend.