Incorrect copying from one tree to another. 05 November 2015 Reviewer: Terry Bonner from New Zealand.
135 of 290 people found this review helpful
Search Effectiveness:
Ease of Navigation:
Features:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:
While copying records from one tree to another I inadvertently left out a succession line.
I could not work out how to add it without deleting all the records above.
I used the MyHeritage on-line help and got a reply very quickly - even though there is a significant time difference with me being in New Zealand.
I still could not follow the instructions so requested more information.
I received a phone call and was guided through step by step to a successful conclusion.
This 20 odd minute call was very well received and the directions were easy to follow. This is REAL tech help.
I am very pleased with the support being provided.
In summary, I would recommend My Heritage to a friend.