Autorenewed a canceled account, no refund 01 June 2016 Reviewer: Dissatisfied Customer from Michigan, USA
151 of 293 people found this review helpful
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I canceled my account. They renewed it anyway, without warning, for $119, and claim their records say I only canceled the "premium account," but not the "data account." I complained the same day, but they say their policy is no refunds, ever, unless you plead poverty, then they will give 45% of your money back. So if you're homeless and starving they only take $77 for nothing.
In summary, I would not recommend My Heritage to a friend.
