Pathetic Support 25 October 2016 Reviewer: Gerry Shepherd from Colchester, UK
103 of 192 people found this review helpful
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I cannot locate records for father, mother, grandparents and many many others. Support personnel totally unable to help. Response times very slow despite having paid for premuim service. When speaking to a support person on the 'phone he actually lied to me - said he had an image of my father's birth details online in front of him - NO - the Scottish Records Office only release data, not images to ancestry sites - when I challenged him on this he hung up!!
Having paid lots of money to MyHeritage I now have to pay extra money to find the records I need on Scotlandspeople.
In summary, I would not recommend My Heritage to a friend.
