» Select Another Category of Reviews
 

My Heritage Reviews

My Heritage image

 
Editor's Overall Rating:
Average User Rating:
(based on 372 reviews)

Category: Genealogy Sites (AKA Family Tree Websites)
Website: http://www.myheritage.com



Editor's Review Costs & Features Videos User Reviews
 

« Back to all the My Heritage User Reviews


Pathetic Support
25 October 2016
Reviewer: Gerry Shepherd from Colchester, UK

62 of 113 people found this review helpful

Search Effectiveness:
Ease of Navigation:
Features:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:


I cannot locate records for father, mother, grandparents and many many others. Support personnel totally unable to help. Response times very slow despite having paid for premuim service. When speaking to a support person on the 'phone he actually lied to me - said he had an image of my father's birth details online in front of him - NO - the Scottish Records Office only release data, not images to ancestry sites - when I challenged him on this he hung up!!

Having paid lots of money to MyHeritage I now have to pay extra money to find the records I need on Scotlandspeople.

In summary, I would not recommend My Heritage to a friend.



Was this review helpful?   Yes or No

« Back to all the My Heritage User Reviews


Comments on this Review
comments powered by Disqus

 





» Click here to visit MyHeritage.com

or

« Back to the rest of our Genealogy Sites Reviews





Advertisements