My Family Tree 30 October 2016 Reviewer: Kitten - Cat from Manchester - England
81 of 167 people found this review helpful
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I have done book reports in the past for my family and they have always been successful, but recently there appeared to be a fault with the programme. I contacted My Heritage and was told the software needed updating. This was done but it didn't make any difference, so I transferred all my information to a new tree, and this then worked. In the meantime I had contacted by e-mail My Heritage and was given some helpful advice by Mia, but in the end I sorted out my own problem. I do find that there is so much the site will do, that I find it all a little confusing. The response time to my query was satisfactory, but at one stage I thought I had been forgotten about.
In summary, I would recommend My Heritage to a friend.
