"Mature" adult 31 March 2017 Reviewer: Sly from Michigan City, IN, USA
61 of 129 people found this review helpful
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As an older person who is totally incompetent with computers, I managed to make a few mistakes regarding the DNA kit. The ordering was easy, received it quickly, perfectly clear instructions, easy return mailing BUT, I thought results were to come by "snail" mail. While I was on vacation. I deleted
a few emails, thinking they were advertisements but when I got home, my daughter had already received
her results which she mailed much after mine. That's when she told me it should have been in my e-mail.
I had a hard time finding a phone number to speak to a real person and then waited for over 25 minutes BUT, when a human being actually came on the phone, he was a darling!! His name was Breck and he
was ever so patient with me even though I was slow at following his directions. My thanks to him and, kudos to the company. I have already promoted your company to many of my friends and family.
In summary, I would recommend My Heritage to a friend.