Duplicate account problem 26 May 2017 Reviewer: Jacob Stampen from Waunakee, Wisconsin
61 of 125 people found this review helpful
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My problem was that I somehow acquired two separate MyHeritage accounts. The root problem was slightly different email addresses. One was registered as premium and the other as basic. As a result I was receiving matching alerts that called for upgrading to premium. The problem was fixed the third time I contacted MyHeritage. I'm happy that the problem was finally resolved because I am learning a great deal about my ancestry. All's well that ends well.
In summary, I would recommend My Heritage to a friend.
