Sales problem solving 30 May 2017 Reviewer: Jd In Melbourne from Melbourne Australia
1 of 2 people found this review helpful
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I have bought a test kit that did not arrive in four weeks. When I checked the tracking I found it was returned to you. Further investigation of your previous correspondence revealed that the kit could not be delivered as the street name was missing from the shipping address. Talking to Aaron in your shipping area the problem was sold friendly and efficiently and a new kit is on the way. Thank you Aaron.
My star rating above is based on my experience with my wife's MyHeritage product. I have not received mine yet.
In summary, I would recommend My Heritage to a friend.