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My Heritage Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 302 reviews)

Category: Genealogy Sites (AKA Family Tree Websites)
Website: http://www.myheritage.com

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Sales problem solving
30 May 2017
Reviewer: Jd In Melbourne from Melbourne Australia

10 of 17 people found this review helpful

Search Effectiveness:
Ease of Navigation:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:

I have bought a test kit that did not arrive in four weeks. When I checked the tracking I found it was returned to you. Further investigation of your previous correspondence revealed that the kit could not be delivered as the street name was missing from the shipping address. Talking to Aaron in your shipping area the problem was sold friendly and efficiently and a new kit is on the way. Thank you Aaron.

My star rating above is based on my experience with my wife's MyHeritage product. I have not received mine yet.

In summary, I would recommend My Heritage to a friend.

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