Useful help thank you 01 June 2017 Reviewer: Enne from Victoria, Australia
61 of 120 people found this review helpful
Search Effectiveness:
Ease of Navigation:
Features:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:
I had a problem. Try as I did, I was not able to find the right button to ask a question. How frustrated I became as I tried this one, that another and yet another. Rather than get frustrated I found 'Contact' listed on the menu and made a phone call. The response was quick and it was easy to know whether to press Number 1 or Number 2. I spoke to a young lady who listened to my problem and she readily rectified it. How nice it is to have a real person on the other end of a phone, to be have a courteous conversation and to be able leave feel satisfied. Thank you. I'll certainly use the phone if an issue arises again. In the meantime I'll get back to my Family Tree.
In summary, I would recommend My Heritage to a friend.
