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My Heritage Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 374 reviews)

Category: Genealogy Sites (AKA Family Tree Websites)
Website: http://www.myheritage.com



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Excellent Technical Support
18 September 2017
Reviewer: Lou from Ravenna, Ohio, USA

64 of 119 people found this review helpful

Search Effectiveness:
Ease of Navigation:
Features:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:


I'm rather new to this My Heritage site but when I needed help with activating three DNA kits, Lisa M. of the My Heritage Technical Support team was very helpful and successfully resolved not only the DNA activation issue but a few additional issues. She was patient, easy to understand, talked me through the process, and gave a thoughtful suggestion that would help avoid a further complication with the DNA results in the future. Although I am still exploring and learning how to fully use this site, I am very satisfied so far with the site and the service.

In summary, I would recommend My Heritage to a friend.



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