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My Heritage Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 302 reviews)

Category: Genealogy Sites (AKA Family Tree Websites)
Website: http://www.myheritage.com

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Unhappy with Auto renew
21 September 2017
Reviewer: A Subscriber from NC

6 of 12 people found this review helpful

Search Effectiveness:
Ease of Navigation:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:

Used and enjoyed Ancestry.com for several months but that was enough. Called to unsubscribe but told I'd already paid for a year's subscription so don't cancel yet. Very surprised to find recent unannounced Visa charge for $159 for another years renewal! Will say the technician who answered this call did not hesitate to reverse the charge and cancel my subscription but glad I had carefully reviews my Visa bill. Think Ancestry.com/MyHeritage should offer manual renewals by default.

In summary, I would not recommend My Heritage to a friend.

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