Unhappy with Auto renew 21 September 2017 Reviewer: A Subscriber from NC
6 of 12 people found this review helpful
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Used and enjoyed Ancestry.com for several months but that was enough. Called to unsubscribe but told I'd already paid for a year's subscription so don't cancel yet. Very surprised to find recent unannounced Visa charge for $159 for another years renewal! Will say the technician who answered this call did not hesitate to reverse the charge and cancel my subscription but glad I had carefully reviews my Visa bill. Think Ancestry.com/MyHeritage should offer manual renewals by default.
In summary, I would not recommend My Heritage to a friend.