Heritage and my experience 12 October 2018 Reviewer: Dee Guinn from Marble Falls, TX USA
63 of 128 people found this review helpful
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I waited for a long time to get my DNA report. The first hurtle was that my computer could not track the report. Next I seemed to have a hard time getting to the proper place to follow up. Then I could not remember my password to obtain the report. (I cannot remember even signing up. Guess I just thought you ordered a DNA kit, did the swab bit, and then sent it back and received a letter from Heritage). Nothing could have been further from the truth. Reports are not mailed - only viewed thru the computer which is so subject to glitches!!
Well, to make this shorter, I finally called Sean. He was patient and courteous. Guided me thru a plan and password to get me to my DNA report. I know now that I, like others, am a mixture of many races.
In summary, I would recommend My Heritage to a friend.
