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My Heritage Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 372 reviews)

Category: Genealogy Sites (AKA Family Tree Websites)
Website: http://www.myheritage.com

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Support help
14 October 2018
Reviewer: Jorgen from Norway

17 of 33 people found this review helpful

Search Effectiveness:
Ease of Navigation:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:

I have had a lot of trouble lately With my Family database. One day there were 65.000 Family membere - and the next day it were Down to 62.000. That continued during a week and upon calling the support (in USA ?) I got the answer that the Family Tree Builder App was the caurse of my trouble. Every time I sync the Family Tree Builder to the on-line database it would default to the Family Tree Builder With the 62.000 fam.members. I have now deleted the Family Tree Builder from my computer.

To the support team, thank you very much, I am truly impressed of Your dedication - even called me back on a Sunday.

In summary, I would recommend My Heritage to a friend.

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