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My Heritage Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 372 reviews)

Category: Genealogy Sites (AKA Family Tree Websites)
Website: http://www.myheritage.com

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Efficient and friendly customer service
16 October 2018
Reviewer: Misha from Houston

19 of 40 people found this review helpful

Search Effectiveness:
Ease of Navigation:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:

I asked for help to discontinue my annual subscription. It was getting too expensive and I seldom accessed the site. I was pleasantly surprised at the professional assistance I received from Bert. Not only was Bert willing to assist me, he clarified some of my misunderstandings about the website. I had not accessed nor posted info onto the My Heritage site for over 2 years. Bert helped me understand that I would still have access to my account and even helped me to delete another account that was a partial duplicate I'd created long ago. Now I am eager to update and clean up my family tree, thanks to Bert. I have to commend the efficient and friendly customer service I received at My Heritage. Thank you!

In summary, I would recommend My Heritage to a friend.

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