My Heritage technical assistance quick & professional 21 November 2018 Reviewer: Crystal from Mississauga, Ontario, Canada
15 of 27 people found this review helpful
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I recently had some difficulty creating a chart in My Heritage. I used the on-line service to get assistance. I received a reply within a day. My problem was fairly technical and My Heritage raised a ticket with their technical staff. I received a response from the technical team within 5 days which included a weekend - so really just 3 business days. The recommendations from the technical team solved my problem. My Heritage Technical Support handled this problem quickly & professionally. I work in the web hosting industry and have had many interactions with other technical support teams. In my experience, My Heritage is one of the best.
In summary, I would recommend My Heritage to a friend.