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My Heritage Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 356 reviews)

Category: Genealogy Sites (AKA Family Tree Websites)
Website: http://www.myheritage.com



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My Heritage technical assistance quick & professional
21 November 2018
Reviewer: Crystal from Mississauga, Ontario, Canada

4 of 6 people found this review helpful

Search Effectiveness:
Ease of Navigation:
Features:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:


I recently had some difficulty creating a chart in My Heritage. I used the on-line service to get assistance. I received a reply within a day. My problem was fairly technical and My Heritage raised a ticket with their technical staff. I received a response from the technical team within 5 days which included a weekend - so really just 3 business days. The recommendations from the technical team solved my problem. My Heritage Technical Support handled this problem quickly & professionally. I work in the web hosting industry and have had many interactions with other technical support teams. In my experience, My Heritage is one of the best.

In summary, I would recommend My Heritage to a friend.



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