Excellent product/excellent service 02 December 2018 Reviewer: Howard S. from New York, NY
19 of 38 people found this review helpful
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I have been using the free version of My Heritage for about 5 years. I like the fact that it has both on-line and downloadable versions that are synchronized so that changes in either one can be synched with the other. Each version has its virtues and it's nice to be able to switch between the two. Both are relatively easy to use.
I have been using My Heritage primarily to create and maintain family trees with information I already have and have not really used the genealogy features that much. However, I do get periodic, unsolicited updates of potential family matches, which could be helpful in the future..
I had one occasion recently to ask for assistance. When I submitted my request I was warned that because I wan't a Premium subscriber, my inquiry might not get answered. Happily, that wasn't the case. I received an initial reply in a couple of days, was referred to a technical specialist and had my problem solved in a day or two after that. I was very happy with the outcome.
I would recommend My Heritage highly.
In summary, I would recommend My Heritage to a friend.