Good quality toolkits, great customer service 03 December 2018 Reviewer: Thj from United Kingdom
22 of 52 people found this review helpful
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Let's say that you decided to investigate your dna, there are many companies offering this service now.
I chose My Heritage and recommended it to many friends, finally making 4 further purchases on behalf of others.
I am adopted, so I found the analysis of my dna of real interest - 8 ethnicities! A real surprise! Navigating around the various tool-kits was interesting too; and I was shocked at how many people were linked to my DNA.
The only 2 questions you need to ask yourself are:
1) Are you ready to find out where you really come from?
2) Are you prepared to see how many people in the world are linked to your dna????
It's an exciting adventure!
Quite often, it's not only about the quality of product, but also the quality of the company and how they treat customers. There is one aspect that sets My Heritage apart in my view; the quality of their Customer Service. Eileil was excellent in helping me deal with an issue that occurred; it was my fault completely; but there was never any fuss or difficulties in finding a solution. I found her very responsive, helpful, and all queries were answered without hesitation. She really went the extra mile to ensure that I was satisfied with the outcome.
In summary, I would recommend My Heritage to a friend.