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Billion Graves Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 4 reviews)

Category: Genealogy Sites (AKA Family Tree Websites)
Website: http://billiongraves.com



Editor's Review Costs & Features Videos User Reviews
 
Average User Rating:
(2.0 Stars) based on 4 reviews


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Average User Star Ratings:

Search Effectiveness:
Ease of Navigation:
Features:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:

Users' Overall Ratings Distribution:

5 Stars
1 Review
4 Stars
0 Reviews
3 Stars
0 Reviews
2 Stars
0 Reviews
1 Star
3 Reviews

Only 25% of Users Recommend it



4 REVIEWS AVAILABLE
PAGE 1: Displaying Reviews 1 - 4 of 4
Wonderful, helpful site that is super easy to use
18 September 2018
Reviewer: Cha Cha from Wake Forest, NC

17 of 38 people found this review helpful

Billion Graves has been working on enhancing their interface for adding photos and information about memorial created there. I find it extremely user-friendly and appreciate the changes they have made. I add over 500 transcriptions monthly so I never have to pay to get all the features included in paid memberships. Anyone can do that. Or they can add tombstone photos and also get free use of the site each month, providing they add whatever the basic amount is. I find it hard to argue that that isn't a great feature of this site.

When I add a transcription, Billion Graves automatically searches that information with what is in the familysearch.org database. If it's an exact match, I can mark it as such. I find this very helpful for those who use the Family Search site as it links the tombstone automatically in the case of a match.

It would be helpful if there were an easier way to get answers to some of the less important questions I have come up with on occasion but a Google search usually yields an answer.

I would absolutely recommend this website to anyone who is interested in family history.

In summary, I would recommend Billion Graves to a friend.



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How to get your refund even though "no refund policy"
31 July 2018
Reviewer: Bob M from D/FW TX

18 of 43 people found this review helpful

Billiongraves.com REFUND.

Just got PayPal response and they agreed with my complaint and are refunding the money from BG's account.

I believe that contesting this on a CC account would also work.

Dear Bob ,

We have concluded our investigation into your case and have decided in your
favor.

We were able to recover $44.99 USD and this amount has been credited to
you. Please allow five business days for this adjustment to be posted.

If you are due any additional funds, we will make our best effort to
recover the balance from the seller.

If the seller's account has insufficient funds to complete the refund owed
to you, please be assured that we will take appropriate action against the
seller's account, which may include limitation of the seller's account
privileges.

In summary, I would not recommend Billion Graves to a friend.



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They won't let you unsubscribe
24 April 2018
Reviewer: At from Eugene, OR, USA

17 of 37 people found this review helpful

I did not find anything that I didn't already know so I tried to unsubscribe. It wouldn't let me because I was using an adblocker and didn't have a paid subscription. Turning off the adblocker does no good. Asking for help does no good because they just referred me back to the page I can't access because of my alleged adblocker. They seem to have no intention of letting go of my email address even if they also won't let me access the site anymore. There are so many better companies around. Don't do this one to yourself.

In summary, I would not recommend Billion Graves to a friend.



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Warning - No support & no refunds
11 September 2017
Reviewer: Sandi Hudson from California

32 of 57 people found this review helpful

It wasn't until I was checking my bank statement that I discovered I even had a subscription at Billion Graves. My card had been charged with my knowledge with no warning, no reminder, no email, nothing. My email to their "Priority" support only got me a copy-and-paste reply that had absolutely nothing to do with my questions. My second email didn't get a response at all.

Do NOT sign up here folks! You'll get no support and no refund when you're charged without your knowledge.

In summary, I would not recommend Billion Graves to a friend.



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