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Billion Graves Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 4 reviews)

Category: Genealogy Sites (AKA Family Tree Websites)
Website: http://billiongraves.com



Editor's Review Costs & Features Videos User Reviews
 
Average User Rating:
(2.0 Stars) based on 4 reviews


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Average User Star Ratings:

Search Effectiveness:
Ease of Navigation:
Features:
Technical Support:
Help Files / Documentation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:

Users' Overall Ratings Distribution:

5 Stars
1 Review
4 Stars
0 Reviews
3 Stars
0 Reviews
2 Stars
0 Reviews
1 Star
3 Reviews

Only 25% of Users Recommend it



3 REVIEWS AVAILABLE
PAGE 1: Displaying Reviews 1 - 3 of 3
How to get your refund even though "no refund policy"
31 July 2018
Reviewer: Bob M from D/FW TX

66 of 131 people found this review helpful

Billiongraves.com REFUND.

Just got PayPal response and they agreed with my complaint and are refunding the money from BG's account.

I believe that contesting this on a CC account would also work.

Dear Bob ,

We have concluded our investigation into your case and have decided in your
favor.

We were able to recover $44.99 USD and this amount has been credited to
you. Please allow five business days for this adjustment to be posted.

If you are due any additional funds, we will make our best effort to
recover the balance from the seller.

If the seller's account has insufficient funds to complete the refund owed
to you, please be assured that we will take appropriate action against the
seller's account, which may include limitation of the seller's account
privileges.

In summary, I would not recommend Billion Graves to a friend.



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They won't let you unsubscribe
24 April 2018
Reviewer: At from Eugene, OR, USA

67 of 129 people found this review helpful

I did not find anything that I didn't already know so I tried to unsubscribe. It wouldn't let me because I was using an adblocker and didn't have a paid subscription. Turning off the adblocker does no good. Asking for help does no good because they just referred me back to the page I can't access because of my alleged adblocker. They seem to have no intention of letting go of my email address even if they also won't let me access the site anymore. There are so many better companies around. Don't do this one to yourself.

In summary, I would not recommend Billion Graves to a friend.



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Warning - No support & no refunds
11 September 2017
Reviewer: Sandi Hudson from California

83 of 150 people found this review helpful

It wasn't until I was checking my bank statement that I discovered I even had a subscription at Billion Graves. My card had been charged with my knowledge with no warning, no reminder, no email, nothing. My email to their "Priority" support only got me a copy-and-paste reply that had absolutely nothing to do with my questions. My second email didn't get a response at all.

Do NOT sign up here folks! You'll get no support and no refund when you're charged without your knowledge.

In summary, I would not recommend Billion Graves to a friend.



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