My Heritage Reviews

(based on 374 reviews)

138 of 259 people found this review helpful

Being a member for 5 yrs has been a very rewarding for me.I must say using the Data subscription is great. I have found things in Newspapers that I have been searching for awhile. When I first started with My Heritage it was a little confusing but after practice I was able to find things with no problem. As for the App side of My Heritage is one of the best I can always be garanteed it opens when I use it. Unlike other tree products where it closes unexpectedly. My Heritage has one of the best programs out their. I get notifications,reminders,matches with no problems. One of the questions I ask myself is will I renew my subscription " oh yes" without a doubt good by Roots magic, and Ancestry, Hello again to My Heritage.

In summary, I would recommend My Heritage to a friend.

138 of 283 people found this review helpful

Easy to use, especially with amazing (and free) desktop application Family Tree Builder.

Good localization of the interface to several languages, quick invitation for family members without need of their registration.

Basic membership is free and the limitation is fine, if you stick to core family lineage, you can use it for years.

Premium membership is not cheap but there is a lot promotion and sales to upgrade for better value. I did it after a year of free usage.

Technical support is OK but sometimes you have to "push". Better information of your support tickets will be helpful.

In summary, I would recommend My Heritage to a friend.

131 of 254 people found this review helpful

Have little knowledge of topic but I took a plunge and started. Everything went well and with some guidance from the site I was able to get started and made some good progress, I feel anyway. Thank You for your support.

In summary, I would recommend My Heritage to a friend.

111 of 245 people found this review helpful

I entered quite a bit of family tree data into geni.com, and I really was enjoying that site. Then it suddenly became my heritage, the prices went WAY up, and as I didn't want to pay them, I no longer have access to my own info.

In summary, I would not recommend My Heritage to a friend.

107 of 248 people found this review helpful

5 times now I have written this company, and have gotten no response on this. I guess I will start doing public reviews like this one until someone actually responds! ....

Customers should realize this danger before you upload. There is a possibility that erroneous trees populate and may even dominate the "Smart-Matching" system and there is no way to fix the erroneous data! Plus if you die, those who come after you will spend years trying to access your data. Here is the warning and the background:

Our family research association started in 1923. Over the years, many family researchers have headed up the effort. The previous family researcher died suddenly of a heart attack in 2001 and I took over the 40,000 name database in 2003. MyHeritage bought the company that used to host our on-line family tree. Repeated attempts to contact the company and ask that they take down the tree so that we could replace it, or transfer his database management, have fallen on deaf ears. Nothing but the automatic "we have gotten your request" has ever come back. Not even any questions. Our previous historian's obituary is even on our association's web site and we sent... (Read the full review)

In summary, I would not recommend My Heritage to a friend.

146 of 314 people found this review helpful

When my father passed away, the only references I could find in his possessions regarding my ancestry was a few hand scribbled notes. No photos. No nothing.
He had obviously been trying to find out more about his family and I decided there and then that I would leave a complete history of mine, and my wife's family for our children.
In 2010 I searched the internet for a free genealogy program and discovered My Heritage. And I never looked back. By the time the family I had discovered had grown to 250, I was quite happy to pay a subscription to continue growing the family ,and being able to continue publishing to the My Heritage Website, even though it wouldn`t have cost a penny to continue growing it only on my computer.
Smart Matching ,which was exclusive to My Heritage was a great help in discovering my family on other peoples trees, and in recent years when Record Matching was introduced (at an extra subscription), I was again happy to subscribe, even though I am a pensioner, with not a lot of money to throw around.The great thing about this is that in the background both Smart Matching, and Record... (Read the full review)

In summary, I would recommend My Heritage to a friend.

170 of 345 people found this review helpful

I had some problems with "unknown" names at my family tree and sent a message to MyHeritage support. In less than 24 hours I received an answer with a guide to solve my problems. Now my family tree is ok.

In summary, I would recommend My Heritage to a friend.

153 of 344 people found this review helpful

I found My Heritage via Stumbleupon and I've not regretted using it to start a family tree. This got me searching for other similar applications to see how they differ. Overall, My Heritage is my top choice for the purpose.

Apart from the fun and exciting part of it, the application is very useful to keep families close knit and bonded. It is also totally infectious. At least, for my circle of relatives.They love it, too.
I really do not have any negative sentiments about this product. It is simply awesome!

In summary, I would recommend My Heritage to a friend.

190 of 345 people found this review helpful

I my opinion MyHeritage is a very useful site and well organized. The last weeks I needed two times any help to solve some problems. The supportteam was helping in both cases and my problems were dissolved within 24 hours. Thats great!

In summary, I would recommend My Heritage to a friend.

188 of 368 people found this review helpful

I have been using MyHeritage for just over a year and have found it a very user friendly site. It was easy to start working with and now that I have discovered the Tree Builder it is a joy to work with. I am not a great computer wizz but find it easy to move around the site add photos and find new family with the smart match facility. A discussion via the inbox is easy with other members. Give it a go I'm sure you will find it very rewarding.

In summary, I would recommend My Heritage to a friend.