My Heritage Reviews

(based on 378 reviews)

391 of 758 people found this review helpful

We have used the free version of this program for a year; sometimes it has been nice to use and useful, but not user friendly; lots of odd navigation problems. It is recently becoming more and more intrusive with update checker that I can't turn off and Google toolbars that I didn't ask for. Starts to look like spyware!

In summary, I would not recommend My Heritage to a friend.

467 of 843 people found this review helpful

I signed up for this hoping to do some research. I have not been able to complete a single search without being directed to another site that requires payment. My Heritage provides no phone number to talk with anyone. Save your money.

In summary, I would not recommend My Heritage to a friend.

482 of 834 people found this review helpful

Dear all - stay away from this website!!!!!!

I have horrible experiences with the customer services! After closing my account the company does not want to remove my name from the public myheritage directory.

One year ago I tried myheritage out but I found out it is not for me. I closed my account and like the website says I expected all information to be removed. Nonetheless, the company kept my family name and location (available on google, bing etc)

At first they told me that the family names data base is also based on a lot of phone-book records and open sources. Lie! Lie! Lie! my name is exotic and I was not listed anywhere with my full name and country! so, I asked them to provide me with their source, but of course they could not.

Then, after finally agreeing with me Noam, the customer service agent, told me that their developers removed my name from the last name directory. This was false, only the location was removed!

After checking with them they told me that the link would remain there for technical reasons??? what a bull! after some emails going back and forth he told me that CEO told him that they... (Read the full review)

In summary, I would not recommend My Heritage to a friend.

438 of 848 people found this review helpful

This website is the best free genealogy website that I could find. I'm not sure what the others are complaining about.

It's easy to use, and lets you have 250 people in your tree for free, with photos, multiple members. You can share your trees with others.

I've tried the software too. It seems like it would be good if you were doing proper research - it has places for storing reference documentation etc. - but if you're just entering a tree with your known relatives it's probably not worth getting.

The site allows you to download your tree to GEDCOM.

In summary, I would recommend My Heritage to a friend.

458 of 889 people found this review helpful

I have to say, you could be missing out on something if you believe all you read. The printing was fine - the customisable book form was actually an excellent way of presenting familly data that can otherwise sprawl all over the place.

Like the Adobe plugin for viewing PDF files, the ActiveX for MyHeritage is perfectly trustworthy. While I dislike specialised toolbars with a vengeance, neither that nor the program took over my machine - it was easy enough to go into View and untick the Family toolbar anyway. But actually, the main point here is that if you are not using MyHeritage to do your research, which I wasn't - I used the IGI and other references, there is no point in installing the plugin at all! The downloaded program isn't needed either - online updating on the web page is fine.

I found the navigation and updating to be better than most (compared to 5 others) but it is, in my view, inferior to Genes Reunited - if you try them both you will see what I mean. An early bugbear was that portions of the tree would be hidden until you clicked on an icon to view... (Read the full review)

In summary, I would recommend My Heritage to a friend.

448 of 851 people found this review helpful

This website is terrible. You simply can't do anything without downloading or installing all of their programs on your computer. They use ActiveXcontrols on their programs which can do many harmful things to your computer if meant that way. I refuse to download a million programs just to do the simplest things they offer.

In summary, I would not recommend My Heritage to a friend.

409 of 787 people found this review helpful

Looks great on the screen but if you want to print it out you are waisting you time. Very frustrating experience. Not user friendly. A penny would be too much for this program.

In summary, I would not recommend My Heritage to a friend.

465 of 886 people found this review helpful

This program will take over your computer, even if you choose to custom install and NOT install all the toolbars and search pages and such, the My Heritage installer will STILL install all those things. It takes over your web browser and it's very very hard to remove everything. Any good points of this program are overshadowed by the company's dishonest installation process and virus/adware like qualities.

In summary, I would not recommend My Heritage to a friend.