My Heritage Reviews

(based on 378 reviews)

318 of 659 people found this review helpful

I have found the program very helpful in the way it is designed and the features offered for the user. i would suggest that anyone starting off should make sure that they read some instructions prior to initially adding their family names to ensure you enter them in the correct manner. unfortunately this is something that a lot of us don't do.
i had difficulty finding information for australian contacts etc. for the features, smart matches etc., it is very strongly connected to usa sources with so many thousands to get through before i could find anything at all relevant to australia if at all.

a toll free number for australian users to use, hours of use etc. would be most helpful. i did find that when i had my most recent problem i had to send three emails before i received a response. an automated response that my initial request had been received would have helped. i had no complaints about the service i received once my problem had been acknowledged. i am looking forward to the many reports that can be produced once i have finished my project.

i have difficulty... (Read the full review)

In summary, I would recommend My Heritage to a friend.

317 of 640 people found this review helpful

Excellent how the people on the helpdesk (Noa) help you within one day.
I had a computer crash, bought and installed a new one. Because of a little
mistake I didn't get a back-up in October and November. Without asking Noa
made a backup on the day that he answered my mail.
In Holland we say : petje af !! (Take your hat off)
Again many thanks.
Pim Klootwijk
user of My heritage

In summary, I would recommend My Heritage to a friend.

347 of 625 people found this review helpful

I am very pleased with the support from Laura. She did a great job. Thank you.

In summary, I would recommend My Heritage to a friend.

306 of 607 people found this review helpful

I think MyHeritage is a very good site. The last weeks I needed two times any help to solve some problems. The supportteam was helping in both cases and my problems were dissolved within 48 hours. Fantastic!

In summary, I would recommend My Heritage to a friend.

377 of 731 people found this review helpful

Fantastic, I have to thank the MyHeritage Team dedicated to support.
In a few days with the qualified help of Shlomi I solved all my doubts, Thanks!!!

In summary, I would recommend My Heritage to a friend.

354 of 690 people found this review helpful

I did not utilize the service to it's fullest but what I did encounter was an excellent base for beginning a search of family surnames. Mine is not the most common in the world but the data they came up with on my first search jibed perfectly with what I knew to be true of my family surname. This seems to be as good a place to start as any other site but be certain that you want to utilize the service before you input any credit card information because they will charge your card before your "free trial" ends! Keep all your receipts and e-mails exchanged with this site in an easily accessible place in case you want to back out before your free trial ends... it could become problematic however with persistence and patience you will prevail.

In summary, I would recommend My Heritage to a friend.

354 of 672 people found this review helpful

Hello everyone,

I'm Davide, an Italian man and I started to use My Heritage when I wanted to remember my origins. I found this program and immediately I downloaded it!

At the beginning I paid the fee for the first year but then, I am a student and I haven't money now, I worked and I'm working only on My Heritage on my PC.

When I showed to my family and my relatives what I had done...all of them were and are excited because from my computer being born an interesting family heritage.

I'm sure that in the future I'll pay the fee to have more opportunity for know others of my relatives and to keep in touch with my distant relatives.

See you soon!

Davide

In summary, I would recommend My Heritage to a friend.

435 of 762 people found this review helpful

My Heritage is an excellent program to find familymembers from now and from the past.
It gives me the possibility to get aquainted with other investigators.
The possibility to merge sites is very attractive. At the other hand one must be careful to merge if the origin of the found relatives is unknown.

In former years you had to visit a archaive to find relatives. But then you had an official paper. With Heritage you can stay at home, but it is not always certain that you add the right people to your base.

Thank you for making such good software!

Ron H. Willems van Beveren

In summary, I would recommend My Heritage to a friend.

372 of 696 people found this review helpful

I love seeing all of the realatives linking together. I have a difficult time editing and making changes, there is something that I don't understand, but I am sure that the Support group will help me figure it out.

In summary, I would recommend My Heritage to a friend.

400 of 759 people found this review helpful

I have always had trouble remembering my family ties and distance relatives and as the family got older those who could remember passed away. I made a promise to myself to research my family tree and put 'pen to paper' in an electronic way. Finding the My Heritage program and site has probably been the best free program I have ever found on the Internet. I am still on the free version with 219 relatives in the tree and have now got a link to 8 generations of the family.

If you are looking to start then there is ONLY ONE program to chose and this is it.

My wife's family who are Polish are on the tree and can even see details in Polish.

In summary, I would recommend My Heritage to a friend.