My Heritage Reviews

(based on 378 reviews)

349 of 653 people found this review helpful

As a user of Family tree software for years, I ended up with MyHeritage about 7 years ago.

I find MyHeritage top of the top. It's isn't the cheapest, but farout the best programm I know. Very easy to work with and user friendly for even the most unhandy on the computer. It is indeed value for your money. And more search possibilities are added through the years.

Although answers from the helpdesk sometimes take a while, my experience is that they do their utmost to help you and don't stop before there is a solution for your problem.

I am an user for life!

In summary, I would recommend My Heritage to a friend.

308 of 673 people found this review helpful

When I started using the site I only had a part of my family tree printed in paper. Many data Was missing and it Was outdated. Using the site Was super easy and it Was a lot of work, because there Was so much information not because it Was difficult. The matches with other trees started to appear and so I Was able to Update and complete a lot of branches in my tree. I actually started a friendship with members of my family tree I dont know personally but with whom we share some ancestors, and who are also usling the site! And that is fun!

There have been not many problems with the site, but if an issue appeared, the people in the technical support were Always there and Always answering my questions and enquires.
I am proud of the work I made with my family tree, but it wouldnt have been possible without this site. My tree now goes back up to the year 1592...with a direct ancestor...isnt that amazing? And all thanks to the people who built this site and the team who works for making it of excellence.

In summary, I would recommend My Heritage to a friend.

303 of 573 people found this review helpful

I feel very lucky that I have found this tool to create my family tree. As my surname is a very rare one I wanted and finally I managed to put together ALL members.

I love the easy way you can work on the tree!!
I wish though that all features (incl. book report) are available as well in Greek language. (Now the input data shows in Greek but the display data is English).

The subscription follow up is not perfect. I had paid for premium and I was still receiving reminders to update to premium. Thanks to the great technical support, all was corrected with efficiency, patience and clear instructions. Thank you dear Shlomi. This is very important for me; a real technical support!!!

Good job!!!

In summary, I would recommend My Heritage to a friend.

324 of 607 people found this review helpful

I have been developing the Family Tree that my parents put together, and I have been doing this for many years now. However in the last few years, things have stalled and progress has slowed. But, since joining My Heritage, matches with My Heritage records has produced quite a number of useful new leads! Good to see some fresh entries at last!

In summary, I would recommend My Heritage to a friend.

337 of 620 people found this review helpful

Being a member for 5 yrs has been a very rewarding for me.I must say using the Data subscription is great. I have found things in Newspapers that I have been searching for awhile. When I first started with My Heritage it was a little confusing but after practice I was able to find things with no problem. As for the App side of My Heritage is one of the best I can always be garanteed it opens when I use it. Unlike other tree products where it closes unexpectedly. My Heritage has one of the best programs out their. I get notifications,reminders,matches with no problems. One of the questions I ask myself is will I renew my subscription " oh yes" without a doubt good by Roots magic, and Ancestry, Hello again to My Heritage.

In summary, I would recommend My Heritage to a friend.

333 of 648 people found this review helpful

Easy to use, especially with amazing (and free) desktop application Family Tree Builder.

Good localization of the interface to several languages, quick invitation for family members without need of their registration.

Basic membership is free and the limitation is fine, if you stick to core family lineage, you can use it for years.

Premium membership is not cheap but there is a lot promotion and sales to upgrade for better value. I did it after a year of free usage.

Technical support is OK but sometimes you have to "push". Better information of your support tickets will be helpful.

In summary, I would recommend My Heritage to a friend.

327 of 627 people found this review helpful

Have little knowledge of topic but I took a plunge and started. Everything went well and with some guidance from the site I was able to get started and made some good progress, I feel anyway. Thank You for your support.

In summary, I would recommend My Heritage to a friend.

300 of 611 people found this review helpful

I entered quite a bit of family tree data into geni.com, and I really was enjoying that site. Then it suddenly became my heritage, the prices went WAY up, and as I didn't want to pay them, I no longer have access to my own info.

In summary, I would not recommend My Heritage to a friend.

279 of 601 people found this review helpful

5 times now I have written this company, and have gotten no response on this. I guess I will start doing public reviews like this one until someone actually responds! ....

Customers should realize this danger before you upload. There is a possibility that erroneous trees populate and may even dominate the "Smart-Matching" system and there is no way to fix the erroneous data! Plus if you die, those who come after you will spend years trying to access your data. Here is the warning and the background:

Our family research association started in 1923. Over the years, many family researchers have headed up the effort. The previous family researcher died suddenly of a heart attack in 2001 and I took over the 40,000 name database in 2003. MyHeritage bought the company that used to host our on-line family tree. Repeated attempts to contact the company and ask that they take down the tree so that we could replace it, or transfer his database management, have fallen on deaf ears. Nothing but the automatic "we have gotten your request" has ever come back. Not even any questions. Our previous historian's obituary is even on our association's web site and we sent... (Read the full review)

In summary, I would not recommend My Heritage to a friend.

326 of 661 people found this review helpful

When my father passed away, the only references I could find in his possessions regarding my ancestry was a few hand scribbled notes. No photos. No nothing.
He had obviously been trying to find out more about his family and I decided there and then that I would leave a complete history of mine, and my wife's family for our children.
In 2010 I searched the internet for a free genealogy program and discovered My Heritage. And I never looked back. By the time the family I had discovered had grown to 250, I was quite happy to pay a subscription to continue growing the family ,and being able to continue publishing to the My Heritage Website, even though it wouldn`t have cost a penny to continue growing it only on my computer.
Smart Matching ,which was exclusive to My Heritage was a great help in discovering my family on other peoples trees, and in recent years when Record Matching was introduced (at an extra subscription), I was again happy to subscribe, even though I am a pensioner, with not a lot of money to throw around.The great thing about this is that in the background both Smart Matching, and Record... (Read the full review)

In summary, I would recommend My Heritage to a friend.