My Heritage Reviews

(based on 374 reviews)

108 of 281 people found this review helpful

I have been a member for a number of years and have nothing but praise for this site.
I recently had a problem bringing up my family tree even though I could download all other data.
Getting in touch with help section was easy and the help was second to none.Their patience was amazing and their help instructions were simple and easy to follow and eventually everything was back to normal.
The whole site is easy to follow and info on matches come thick and fast which is a great help.
I would have no qualms about recommending it to anybody wanting to start searching their family.

In summary, I would recommend My Heritage to a friend.

161 of 270 people found this review helpful

I am delighted with my family tree. I have been using My Heritage for several years now and I am continually amazed at who I find.....On my Dad's side of the family I can trace back to the 1500s. I am still working on my Mom's side and I find that a little more difficult.......Irish research.
I have used the support team and found that they replied quickly to my request for help and their directions were easy to follow and it worked!

In summary, I would recommend My Heritage to a friend.

120 of 254 people found this review helpful

MyHeritage.com is MUCH easier to use than Ancestry.com, but still has everything you need - except perhaps that there are still more North American trees on Ancestry.com, to compare with.
It is visually much-more-pleasing, easier to comprehend, with more complex abilities (if you need to add more facts, there are appropriate places to put them, without cluttering up the tree). You can add privacy settings for specific notes, and/or network and share with family members.

It's like Facebook for family trees, with all the fact-oriented features that you would want in an academic product also.

The customer-service is second to none. I've had numerous questions, because I have used this product a lot. They are quick to write back, always find a solution to my problems, and I feel that as an individual I am of great value to this company... something VERY rare in today's big-business world.
Definitely the best bang for your buck and a sound investment in preserving the past!
I have two subscriptions - to Ancestry.com and MyHeritage.com. I do all my work on MyHeritage and supplement my research with Ancestry.com (mainly to look through other people's trees who may not be on... (Read the full review)

In summary, I would recommend My Heritage to a friend.

134 of 276 people found this review helpful

I have been using myHeritage for some month now to build a family tree. First I thought it would be done in a couple of days, but as things went on and while finding more and more people that are my relatives I started to really try to dig in into my ancestors life. The program My Heritage Family tree builder really helped me to get interested as it is so easy to use and above all..... it is free - so far - as I haven't reached one of the limits, that is 250 persons. I will really recommend the program to my friends and relatives. The more you find about people, the more you will need further info.

And the possibility to use the PC, iPhone and iPad simultaneously is excellent. Everything you enter in the iPad for example is synchronized immediately to the other gadgets. Everything seems to be in the Cloud - same as most relatives. ;)

If help is needed I found out that the people at the Heritage is there to help immediately, even in my own language. Helping with thorough instructions with a smile. Thank you.

In summary, I would recommend My Heritage to a friend.

140 of 239 people found this review helpful

I have been using My Heritage for several years now. It has been easy to work with once you understand how. From time to time I have had to send in to customer service for help and every time they have responded quickly,but more importantly a detailed explanation of how to correct my issues. I know feel I can navigate better. I unfortunately do not spend enough time on a daily basis to justify a knowledgeable assessment of how this service compares to others,all I can say my family and I find it accurate and able to keep track of our family events. The interface seems to be well thought out.

In summary, I would recommend My Heritage to a friend.

102 of 224 people found this review helpful

I started in April this year. Now I have about 1000 individuals in my tree. Family Tree Builder is an excellent and easy to use software. There are several languages to chose and the localization is good. The yearly fees for the Premium versions are acceptable. I have contacted twice to the support and the response time is very short, in both cases my problem has been resolved in hours.

You can prevent some data to publish, so the security is quite good.

There could be more date formats to chose for displaying the data. The US way Month Day Year is just odd for the most European users.

In summary, I would recommend My Heritage to a friend.

149 of 266 people found this review helpful

As a user of Family tree software for years, I ended up with MyHeritage about 7 years ago.

I find MyHeritage top of the top. It's isn't the cheapest, but farout the best programm I know. Very easy to work with and user friendly for even the most unhandy on the computer. It is indeed value for your money. And more search possibilities are added through the years.

Although answers from the helpdesk sometimes take a while, my experience is that they do their utmost to help you and don't stop before there is a solution for your problem.

I am an user for life!

In summary, I would recommend My Heritage to a friend.

94 of 267 people found this review helpful

When I started using the site I only had a part of my family tree printed in paper. Many data Was missing and it Was outdated. Using the site Was super easy and it Was a lot of work, because there Was so much information not because it Was difficult. The matches with other trees started to appear and so I Was able to Update and complete a lot of branches in my tree. I actually started a friendship with members of my family tree I dont know personally but with whom we share some ancestors, and who are also usling the site! And that is fun!

There have been not many problems with the site, but if an issue appeared, the people in the technical support were Always there and Always answering my questions and enquires.
I am proud of the work I made with my family tree, but it wouldnt have been possible without this site. My tree now goes back up to the year 1592...with a direct ancestor...isnt that amazing? And all thanks to the people who built this site and the team who works for making it of excellence.

In summary, I would recommend My Heritage to a friend.

99 of 197 people found this review helpful

I feel very lucky that I have found this tool to create my family tree. As my surname is a very rare one I wanted and finally I managed to put together ALL members.

I love the easy way you can work on the tree!!
I wish though that all features (incl. book report) are available as well in Greek language. (Now the input data shows in Greek but the display data is English).

The subscription follow up is not perfect. I had paid for premium and I was still receiving reminders to update to premium. Thanks to the great technical support, all was corrected with efficiency, patience and clear instructions. Thank you dear Shlomi. This is very important for me; a real technical support!!!

Good job!!!

In summary, I would recommend My Heritage to a friend.

119 of 211 people found this review helpful

I have been developing the Family Tree that my parents put together, and I have been doing this for many years now. However in the last few years, things have stalled and progress has slowed. But, since joining My Heritage, matches with My Heritage records has produced quite a number of useful new leads! Good to see some fresh entries at last!

In summary, I would recommend My Heritage to a friend.