My Heritage Reviews

(based on 374 reviews)

151 of 263 people found this review helpful

I had a very special demand from the card-game production application, and thanks the help of support group We made it.

Being Jewish, I like very much the ability to translate easily dates fro Jewish calendar to Gregorian and back.

I still miss, for reasons strange to me, the ability to send remiders to events according their Jewish date, and include in them dates of death.

Keep up the good work

In summary, I would recommend My Heritage to a friend.

139 of 293 people found this review helpful

I find the work and searches very efficient and immediate. For someone looking for an ancestor immediate results are paramount. So yes, I would not hesitate to recommend My Heritage to anyone looking to finding his/her ancestors. In my case, Heritage probably had difficulty researching my ancestors in Spain because I could not provide essential data on my grandparents' family in Spain. Time will tell, and how far their research group can dig deep enough without exhausting their team! Bless them all.

In summary, I would recommend My Heritage to a friend.

179 of 309 people found this review helpful

The features of the MyHeritage software are good. However, once the data is uploaded to the website it soon becomes difficult and tiresome to navigate the family tree unless you know which specific ancestor you are looking for and you enter the name into the search engine.

If you send an email to the company, in my experience you don't get a reply or any reply is a long time coming.

I have been with MyHeritage since 2008 and seriously considering closing the account shortly especially as there are better featured and cheaper alternatives on the market.

In summary, I would not recommend My Heritage to a friend.

162 of 323 people found this review helpful

I started with MyHeritage in 2009. It was easy to join and set up my family tree. When I had some technical issues, the people there were very helpful.

I now have a tree with over 6000 people, and over 200 members. My members can all upload photos, documents, videos and audios. They can write to me on the software, and write to one another as well. They can invite other family members to the tree. However, I decide who can have management of the tree (who can actually add people into the tree) - I have two other of my members to whom I have given this ability. I can withdraw this control whenever I wish. I like that.

MyHeritage was cheaper than Ancestry.com which was the main reason I first chose them. Their overall appearance is also more attractive and colorful. They have improved their functionality over these last 5 years.

One of the features that I loved the most was the ability to get a complete description of someone's relationship to anyone else in the tree. I found out that I was 21 steps removed from Pocahontas, and 12... (Read the full review)

In summary, I would recommend My Heritage to a friend.

181 of 302 people found this review helpful

I started to use My Heritage and their Family Tree Builder just this year, having transferred my GEDCOM data from another, older program. MyHeritage's web access makes it easy for other members of my family to gain access and update their entries and that makes things much more efficient. The FTBuilder also allows entry of foreign names (particularly Hebrew) and information that other programs did not. The Smart Matches have been very helpful and sometimes surprising in their results. I did have some issues with Log In between FTB and the My Heritage website, but the support team has been helpful. On the "downside": There are some unexpected expenses as you go through the system: if you want to access some of the genealogical data that the program directs you to, it appears that you have to pay a $10/mo fee, and that seems to me to be excessive. The backup service is also fairly expensive and that's after you've paid for the full version. Still, this is a robust genealogy program and its web based format is making it possible for me to maximize the contributions and cooperation of family members to build a real family tree for us.

In summary, I would recommend My Heritage to a friend.

149 of 324 people found this review helpful

I have been a My Heritage User for several years.

In using My Heritage I have been able to construct a marvelous record of my extended family.

Particular features I particularly like in the programme are the ease of adding multi-media files, the system provided reports and the Smart matching programme.

Recently I experienced a problem with synchronising the database with my Web Site. I tried to solve this myself but unfortunately it was beyond me.

So I logged a Call for help and I was absolutely delighted at the response from the Help Desk. Not only was this prompt, but the staff member I dealt with understood my problem and got right to the issue straight away. After a couple of Emails the problem was solved and I was back to a happy User.

To me one of the real pluses is having a good help Desk to support applications such as My Heritage and in my case this was certainly demonstrated. Well done.

In summary, I would recommend My Heritage to a friend.

147 of 295 people found this review helpful

After having used My Heritage for a number of years and finding it a great tool for researching, documenting, recording and sharing my family's history, I ran into problems when replacing and upgrading my PC as to how to transplant my program and data to the new computer.

I sent an email to Support at My Heritage expressing my concerns and received an immediate reply from Dean with links to downloads for my new computer and full explanatory text and screen shots showing me what to expect and what to do along the way - very helpful! As such, everything worked perfectly and I'm back in business.

In summary, I would recommend My Heritage to a friend.

163 of 315 people found this review helpful

Ifounf the work with my heritage convenient and user friendly though that's even I an analogy from the trom-digitally period can manage it. When I had a problem Noa from the support helped me to solve efficiently.

My family waits with expectations to be handed the product in order to continue and add their information

In summary, I would recommend My Heritage to a friend.

130 of 283 people found this review helpful

The first time that I found this site is when my daughter needed to build her family tree for school. Since then I couldn't ask more then keep working with this site. I find it very comfortable and easy to use. The technical support is great and found solution for all what I asked.
In my point of view the cost for premium is a little bit high.

In summary, I would recommend My Heritage to a friend.

171 of 340 people found this review helpful

I could not use my Heritage because I could not remember what I had given it as name.
Sent mail from Norway to support and a lady with name Ilana helped me so much to solve the problem. Se answered the mails from me quickly and was very helpsome! Now I am happy to use My Heritage. So exciting to meet other who resarch the same People! Very Thank You to Ilana in Support!

In summary, I would recommend My Heritage to a friend.