My Heritage Reviews

(based on 378 reviews)

310 of 615 people found this review helpful

I am managing a multi-thousand member tree and have extensively researched and tested the various products in the market. My Heritage easily ranks on the top when judged by all key selection criteria (interface, functionality, value, customer support). I highly recommend it over any other product.

In summary, I would recommend My Heritage to a friend.

350 of 618 people found this review helpful

I can imagine a genealogical software database would be a major target to information thieves to create havoc in our lives. Despite being locked out of the local program (not our Family Web site) awhile simply because of a hard drive and memory upgrade My Heritage support is systematic and thorough. (Thanks again, Melody!)

But, I would rather all this family identity information be private and secure as possible. I'm a retired IT professional, and nothing is always perfect or static in the computing world. It's a constant race against the good IT's and the bad ones. On the bright side it improves the product faster and makes it more secure, so use a strong password and get a Password Book from the UPS Store (Wellspring brand if I recall). Beats memorizing weak passwords you use everywhere. When prompted to change your password do so to another equally or stronger password.

Overall, my wife and I are pleased with My Heritage's product and can recommend it.

Best Regards,

HPA

In summary, I would recommend My Heritage to a friend.

367 of 711 people found this review helpful

Siden jeg startet med My Heritage, har all min tid vært opptatt av dette programmet.
Som nybegynner var det nok en del problemer, og jeg hadde liten glede av skriftlig support,
men så kom jeg over support på nettet. Der har jeg fått meget god hjelp. Det har resultert I
at jeg er meget godt fornøyd med opplegget og programmet. Jeg anbefaler det til alle som jeg
diskuterer slekt med.

Since I started with My Heritage, has all my time been concerned about this program. As a beginner, it was some problems, and I had no benefit of the written support, but then I came in contakt with online support. Where I've got very good help. This has resulted in that I am very pleased with the arrangement and the program. I recommend it to everyone that I discusses related.

In summary, I would recommend My Heritage to a friend.

302 of 624 people found this review helpful

After joining and paying for a 2 year membership I discovered that unless I paid an additional $9.95 per month I could not see anything I had researched.Click on research and it tells you that it has a number of things, records etc but to access them you need to pay an additional $9.95 a month!All you get for the membership is the ability for " smart matches" which is nothing more than a match up of what other people have put on the site, with none of the accompanying records to prove their entries are backed up by solid evidence such as birth certificates or death certificates. The software is lame! Once you have checked out a smart match and verified it the smart match is still displayed by the name, thus you have no idea which ones you have checked out.It does not remove the research symbol when you have checked out that either. So unless you keep a hand written record of the smart matches you have already checked out you could be going back over the same people over and over again.

In summary, I would not recommend My Heritage to a friend.

351 of 639 people found this review helpful

I had a very special demand from the card-game production application, and thanks the help of support group We made it.

Being Jewish, I like very much the ability to translate easily dates fro Jewish calendar to Gregorian and back.

I still miss, for reasons strange to me, the ability to send remiders to events according their Jewish date, and include in them dates of death.

Keep up the good work

In summary, I would recommend My Heritage to a friend.

333 of 683 people found this review helpful

I find the work and searches very efficient and immediate. For someone looking for an ancestor immediate results are paramount. So yes, I would not hesitate to recommend My Heritage to anyone looking to finding his/her ancestors. In my case, Heritage probably had difficulty researching my ancestors in Spain because I could not provide essential data on my grandparents' family in Spain. Time will tell, and how far their research group can dig deep enough without exhausting their team! Bless them all.

In summary, I would recommend My Heritage to a friend.

398 of 715 people found this review helpful

The features of the MyHeritage software are good. However, once the data is uploaded to the website it soon becomes difficult and tiresome to navigate the family tree unless you know which specific ancestor you are looking for and you enter the name into the search engine.

If you send an email to the company, in my experience you don't get a reply or any reply is a long time coming.

I have been with MyHeritage since 2008 and seriously considering closing the account shortly especially as there are better featured and cheaper alternatives on the market.

In summary, I would not recommend My Heritage to a friend.

377 of 715 people found this review helpful

I started with MyHeritage in 2009. It was easy to join and set up my family tree. When I had some technical issues, the people there were very helpful.

I now have a tree with over 6000 people, and over 200 members. My members can all upload photos, documents, videos and audios. They can write to me on the software, and write to one another as well. They can invite other family members to the tree. However, I decide who can have management of the tree (who can actually add people into the tree) - I have two other of my members to whom I have given this ability. I can withdraw this control whenever I wish. I like that.

MyHeritage was cheaper than Ancestry.com which was the main reason I first chose them. Their overall appearance is also more attractive and colorful. They have improved their functionality over these last 5 years.

One of the features that I loved the most was the ability to get a complete description of someone's relationship to anyone else in the tree. I found out that I was 21 steps removed from Pocahontas, and 12... (Read the full review)

In summary, I would recommend My Heritage to a friend.

392 of 691 people found this review helpful

I started to use My Heritage and their Family Tree Builder just this year, having transferred my GEDCOM data from another, older program. MyHeritage's web access makes it easy for other members of my family to gain access and update their entries and that makes things much more efficient. The FTBuilder also allows entry of foreign names (particularly Hebrew) and information that other programs did not. The Smart Matches have been very helpful and sometimes surprising in their results. I did have some issues with Log In between FTB and the My Heritage website, but the support team has been helpful. On the "downside": There are some unexpected expenses as you go through the system: if you want to access some of the genealogical data that the program directs you to, it appears that you have to pay a $10/mo fee, and that seems to me to be excessive. The backup service is also fairly expensive and that's after you've paid for the full version. Still, this is a robust genealogy program and its web based format is making it possible for me to maximize the contributions and cooperation of family members to build a real family tree for us.

In summary, I would recommend My Heritage to a friend.

336 of 697 people found this review helpful

I have been a My Heritage User for several years.

In using My Heritage I have been able to construct a marvelous record of my extended family.

Particular features I particularly like in the programme are the ease of adding multi-media files, the system provided reports and the Smart matching programme.

Recently I experienced a problem with synchronising the database with my Web Site. I tried to solve this myself but unfortunately it was beyond me.

So I logged a Call for help and I was absolutely delighted at the response from the Help Desk. Not only was this prompt, but the staff member I dealt with understood my problem and got right to the issue straight away. After a couple of Emails the problem was solved and I was back to a happy User.

To me one of the real pluses is having a good help Desk to support applications such as My Heritage and in my case this was certainly demonstrated. Well done.

In summary, I would recommend My Heritage to a friend.