My Heritage Reviews

(based on 378 reviews)

357 of 676 people found this review helpful

My current family is fairly widely spread. Members live in Germany, Switzerland, Spain, Brazil, Australia, The Philippines, USA, etc. Our languages are German, Spanish, french English and Portuguese. They are all curious about their origins. Some years ago I started a tree on my own. I soon hit serious difficulties. Somebody ( I forgot who) recommended My Heritage. I started and never regretted it thereafter.
My main problem is the resolution of the "unknown" family members. This comes from the different ways names are written and used in different languages (particularly for married women). With the reprogramming done by My Heritage in the meantime, and some tricks from my side, I have largely overcome this problem.

Another recurring problem is the appearance of the wrong pictures on the profile pages, although on the trees they are correct. I don't know why.

Because of the above described family complications I have started several tree-projects. Now I realize that some of them are redundant.Asking for counsel I got fast and useful advice. Thank you very much guys!!

I'll continue with My Heritage and recommend it to anyone interested in Genealogy.

In summary, I would recommend My Heritage to a friend.

348 of 653 people found this review helpful

I had used Ancestry.com in the past, but because of a prior relationship with 23andMe, my family tree on its website (which was very much in an embryonic stage) was shifted to MyHeritage.com when that website and 23andMe entered into a cooperative agreement.

Since first beginning my "work" on the MyHeritage.com website I have become a very big fan of it. I don't know if this is true, but it seems that this website has a better handle on European ancestries as a result of far more European data and sources being available on it than I have encountered before. As a first generation immigrant into the US that was an issue of importance to me, and I have not been disappointed at all, especially with the general cooperation of other members of MyHeritage.com, from many of whom I have been fortunate to obtain very useful data (including three direct lines going back all the way to Charlemagne in the 8th century (and beyond), which absolutely blew me away).

When I had a question about how to handle (on the family tree) cousins marrying each other, which would (if nothing were done) have forced me to... (Read the full review)

In summary, I would recommend My Heritage to a friend.

318 of 643 people found this review helpful

I am new to My Heritage and made an error entering data so that I was unable to enter other data. Shimon could not have been more help. He was patient and caring and it was a pleasure speaking with him. He also solved my problems. Then he called me back to let me know exactly how I could access both branches. I would have panicked if I had seen all I entered missing, which it is not. Thank you so much for such wonderful service. Beyond my expectations and makes me glad I chose My Heritage. Karen Karlsen

In summary, I would recommend My Heritage to a friend.

343 of 641 people found this review helpful

It took me some time to choose the proper gen program, but choosing My Heritage was a great Bingo!
The FTB is just excellent, easy to use, very friendly and straight forward. The whole program is dedicated to be a supportive tool for the amateur gen diggers.

During the last year, had no need for Support ( just to prove the program capabilities...). After installing Windows 10, had some need in help, and got it on the spot. So based on the onetime experience, the technical support provided is also excellent! Just another reason to warmly recommend My Heritage to all.

In summary, I would recommend My Heritage to a friend.

348 of 670 people found this review helpful

Overall this is a very powerful tool for visualising one's family history. Smart matches from other people's trees constantly lead to more details and interesting new branches. This is a complex suite of programs including many options, such as adding photos, biographical facts, but also tools for checking the validity of the data.

On the negative side, I find the navigation inconsistent and far too complicated. The totally different views available through local apps and the website add to the difficulty in finding one's way around. Also, correcting errors, such as merging inadvertent duplicates, is not easy.

In summary, I would recommend My Heritage to a friend.

347 of 668 people found this review helpful

My Heritage provides a great resource to research and construct your family lineage as well as provides terrific customer service to make your task that much easier. I have traced some of my ancestors back to the 1400s, which really amazes me. Thank you My Heritage.

In summary, I would recommend My Heritage to a friend.

370 of 661 people found this review helpful

Thanks Dean and My Heritage for the GREAT PROMPT service. Nothing was too much trouble. Issue sorted quickly and professionally.

We are often forgotten & neglected "down under"

Terri
AUSTRALIA

In summary, I would recommend My Heritage to a friend.

375 of 712 people found this review helpful

As a user of the My Heritage software I find I need to log in every day if possible as I am constantly amazed at how far I can trace my tree and how much information is available through matches with people world wide. To see census records detailing the family from generations ago, and all the other information available as a member of My Heritage encourages me to dig deeper. I find it is so easy to use, and I hope by my research through this site I will leave a record of past generations for my grandchildren

I have tried other genealogy family tree sites but I have chosen My Heritage as I really believe it gives me a more comprehensive offering at a more reasonable price

I have had to contact the help desk a few times and have always had prompt courteous responses which have resulted in clearing up my problems. (Usually a result of my ignorance!)

In summary, I would recommend My Heritage to a friend.

360 of 707 people found this review helpful

I have been working for a long time now with my familys history and MyHeritage and the desktop app My Family Tree Builder is one of the most powerful tool I have encountered. The support at MyHeritage is excellent and all the questions I have had they have solved within a week, and also the support have been in my own language.

I can really recommend MyHeritage.

In summary, I would recommend My Heritage to a friend.

361 of 704 people found this review helpful

I have enjoyed being a member of myheritage and have found out a wealth of info about my roots, and read a lot of personalised stories. Thankyou myheritage for all your support I highly recommend you to anyone starting out.

In summary, I would recommend My Heritage to a friend.