My Heritage Reviews

(based on 378 reviews)

421 of 747 people found this review helpful

Now that my trees are getting larger, I am having errors. For instance, in one of the families, there is no husband being shown and the children have suddenly become the brothers and sisters of the wife.

Also, I recently joined the highest membership believing that the four tree I currently have would be included in that new membership. However, one of the trees is still on Basic Membership. When I complained about it I was given written instructions on how t "Sync" that tree to my others, but is simply will NOT sync and still is registering as Basic.

I would like o be able to print out a list of the family members in each tree but have not figured out how to do that without doing it in a Tree form which is too large and too small to see.

It's hard to navigate on this software. I'm seriously considering going to a different software and starting all over again which will certainly be a big job recreating everything but possibly less frustrating.

In summary, I would not recommend My Heritage to a friend.

364 of 669 people found this review helpful

My experience with working with My Heritage is great. I find so many relatives that I didn't know about their existence. It gives me and my family a chance to try and know what I couldn't find in any other way.
Yael

In summary, I would recommend My Heritage to a friend.

280 of 565 people found this review helpful

In age of 15 a car accident took my father away and all he left me are some memories and a little family tree of 13 person on my Bar Mitzva invitation card. (My tree grew up to 1350 names and growing).
I had few relatives on my mother side and I was living under the impression that the nazzi boot succeeded to squash the memory of my father side.

I invested research and time and finally, after 5 years I found many relatives all over the world and even in the next street.

I found out, that between of my grand uncles and grand and grand grand fathers were bank owners and national rate advocates as school managers who's teaching systems been used till today.
The program itself, basically easy to manage. Technical problems like language management were corrected and improved by the support team. As an impatient Israel, I find it very hard to wait for the answers.

I recommend this program as the only one that gives multi-language database.
The linkage possibility to Genni and other sources is making life much easier.
Good luck to all users

In summary, I would recommend My Heritage to a friend.

369 of 647 people found this review helpful

I started using My Heritage several years and then my computer crashed. I didn't back up my files on my computer but everything that I had published online stayed online! And that was a long time ago! I re-downloaded the My Heritage family tree builder and started another project. (I need to mention that I also tried another family tree software but it was so confusing.) My concerns with My Heritage were basically getting the online website back on the family tree builder so I could continue working on it and working on another project simultaneously. I have to say My Heritage support team has always been good about answering my questions and addressing my concerns. They will tell me what I can do and what I cannot do, and there are some things they can certainly improve on. I have to say however that I am very pleased with the support services. And they do respond promptly. I also love how easy it is to work on the family tree. It's wonderful. The price is very reasonable for what it can do. Thus, I recommend highly this... (Read the full review)

In summary, I would recommend My Heritage to a friend.

289 of 623 people found this review helpful

I have been a member of My Heritage some year now and are most grateful for everything I have discovered in my searching. I have added quit a member of relatives and also get in touch with relatives that I didn't know I had. We came together in a huge family reunion last year. they came from different parts of Sweden and from the US.

Suddenly last year I got problems and couldn't see and do everything I used to do earlier. My left side was blank. I contacted your technical support and they where most helpful. We had some correspondence and Jonas asked me to try another web-reader so I changes from Safari to Fire fox and whops. All my problems where solved.

What I value very much in My Heritage is that they develop the program all the time an add new exciting sides to it.

I will certainly recommend it to others who I don't have recommended it to before.

I hope I can use Heritage many years to come.

In summary, I would recommend My Heritage to a friend.

339 of 660 people found this review helpful

I started my Paternal Family Tree in 2011 with My Heritage, with no knowledge on how to go about it. The My Heritage Team have always been very supportive and encouraging and shown an interest in my venture. I have not been in a financial position to purchase much in the way of data subscriptions but without exception those who have called me have shown great understanding and consideration, never giving me the feeling that I was a "lost cause".

In spite of my limited access to research, through the Smart Matches and Record Matches, and the contact with other site members who share relatives, I have found out more about my ancestors through my association with My Heritage than I ever imagined possible in my wildest dreams. One of my greatest joys was hearing from hitherto unknown relatives. The Smart Matches, though time consuming, provide a great deal of information and if dates, etc differ, by reviewing them and the consensus of the matches it is possible to confirm information.

Family Tree Builder simplifies the entry of information, as does the synchronization facility with the Family Tree. A very useful feature is the checking... (Read the full review)

In summary, I would recommend My Heritage to a friend.

302 of 597 people found this review helpful

I use it My Heritage because it is easy to use, from the beginning to where I'm now. I'm telling other people to use it , because the first start off is good , and when you use this you want to keep going.
You guys did a good job on the program.

In summary, I would recommend My Heritage to a friend.

366 of 652 people found this review helpful

I joined this site in 2013 with only basic family information. I have both my husband and my families in one large group right, almost 24,000, as I find it easier than switching between two different trees. I have not used any other system so have no comparisons but would never switch since I find everything I want on this site. The research and smart records are invaluable and since I bought into that portion I have been able to add info to almost anyone I research. I love the easy extraction from record matches to my tree. I also love the charts and reports that can be made in minutes. I do find working with the tree online to be tedious but at some point will be breaking down into smaller trees.

In summary, I would recommend My Heritage to a friend.

350 of 717 people found this review helpful

I can not remember when I first came across the software. I recall it had something to do with wanting to get some information on family. I started out I believe on a site called "Web Detective". I was surprised to find that I could not even find myself. I mean I searched by Name, address, State etc. Then I went shopping in an electronics store, there they had different areas of software. After looking at a few, I came up with My Heritage. I love how easy it is to input information and how it is displayed. After putting in many hours, I found one day that the site opens up to another site. This new migration doesn't suit me, I guess I have become spoiled working in the original software. I did have an issue trying to delete some sites, so as to have just one Premium site. It took some doing emailing support a few times, but it just done. The staff are helpful. For anyone looking to do some family tracking and a place to put your information, this is a good place to start. Sure there are other programs out there , you just have... (Read the full review)

In summary, I would recommend My Heritage to a friend.

329 of 623 people found this review helpful

I have been using MyHeritage family tree builder and the family tree it constructed.
I am very happy with the product and the ease of use it provides.

The Family Tree builder software upgrades the family tree side through sync icon including all information and photo's.

The information on smart matches is important though not being able to view the match without being a full member is a bit troublesome. The restriction number of 250 family members before a paid upgrade is a little low for big families and pensions like myself, though, I can understand that the site and all information has to be maintained and there is very little that can be gained in the world for no cost these days. The ability to create family books and print of full copies is a brilliant idea, please keep this process available.

The MyHeritage team appear to spend a lot of time researching and providing hints and frendly advice on new record follow ups.

I will continue to use the site and would highly re-comment MYHeritage Family Tree builder and the Family Tree site it creates.

In summary, I would recommend My Heritage to a friend.