My Heritage Reviews

(based on 374 reviews)

126 of 255 people found this review helpful

I am happy to report that from the start I have found MyHeritage.com to be well suited to the needs of a family member wanting to document information already on hand as well as research and obtain new information. In the few instances I asked for technical help or information, there was a quick acknowledgement of the query and then soon after a response was received. The service in this regard is excellent.

Their layout of the family tree is easy to read, easy to access and to create in the first place.
My only disappointment is in the fact that it was not clear to me, (and maybe only me) that once payment was made to obtain an excess of 250 family members in the tree and to obtain additional information, I was not aware that the payment did not include record information from public records and that an additional subscription was required in order to access these records and to save relevant ones to the tree if they matched. As a pensioner in a country with a weak currency, committing to an ongoing subscription in dollars, ad infinitum, in order to obtain a finite number of record matches is... (Read the full review)

In summary, I would recommend My Heritage to a friend.

150 of 288 people found this review helpful

There have been maybe two times I have contacted customer service and the next day got a answer to the question regarding my account with myheritage. I am always telling people about myheritage and how I love it. In giving this review it asks for bad points, well ya know what? I don't know any :)
I am so satisfied with all aspects of the program and the research it allows me to do. You really can't go wrong with the service and the program.

In summary, I would recommend My Heritage to a friend.

102 of 230 people found this review helpful

I have been a member of the My Heritage Site for over 3 years and have enjoyed every minute that I have spent 'growing' my family tree. The site is really user friendly and has additional features such as family statistics and being able to print your own chart. I have the Premium Plus plan so have unlimited storage and that's great, because I can upload as many photos as I want, including birth and death certificates.

If I've had occasion to contact Customer Support at any time, they have replied within a day and have done their best to explain or fix any problems as swiftly and professionally as possible.

I tend to prefer the online site when making any updates or changes, but that doesn't pick up any errors I may make with dates, etc., so I need to re-sync with my Family Tree Builder every now and again. Hopefully this facility will be available at some stage.

I also wish that we didn't have to Accept or Reject each Smart Match individually. A "Select All" facility would be a great bonus, but I'm hoping they're working on that at the moment :)

Other than that an excellent site and... (Read the full review)

In summary, I would recommend My Heritage to a friend.

171 of 331 people found this review helpful

I never tried to write my family tree, but what made my nephew was very fascinating so I too entered in "My Heritage" world.

I found it quite easy to use to order memories, photos and many other things... Relatives I didn't knew found me, so we could mix our memories! Thanks a very capable distant cousin now I have information over my family till the year 1500 !

When I find problems I write to Support and always I had quick and kind help!

The only great problem not depends on the site. Italy has too little archives fully digitized so any information is based to personal memories or private documents. So, unhappily, I couldn't appreciate what Premium offers. But I hope in a better future...

I often propose this site to my friends, because I think it is very interesting, useful and easy to play, and a very good and intelligent pastime!

In summary, I would recommend My Heritage to a friend.

134 of 295 people found this review helpful

I have used MyHeritage for many years both the online family tree and the offline family tree builder affectionately known as FTB. The most recent version synchcronises between the online and offline trees. just click on the synch button in FTB and data that has changed since your last synch downloads from the net into your offline tree and then reloads your tree from FTB to the net with any changes you might have made to the offline version. Very useful adjuncts are the Smart Matches where names in your tree are matched with similar families in other member's trees, and the Record Matches that match data in your tree with data in various family history repositotries, newspapers, immigration lists.

Entering data is simple and straightforward, almost totally intuitive. Start by entering what you do know about your family and then before long you will start getting smart matches and your tree will grow. Various useful tools are included that allow you to run allsorts of reports on the data.

So far it looks as though it is all plain sailing, what happens when something goes wrong? Well, there is a fairly good FAQ section and if that does not sort... (Read the full review)

In summary, I would recommend My Heritage to a friend.

155 of 310 people found this review helpful

I started to discover my predecessors in 2000, when my cousin from the other part of the Earth gave me original package with Sierra's Generations Beginner's Edition 8.0 (Easy Tree and Easy Chart) and taught me in less than 1 hour, how to use it with efficiency. In that time I had personal computer with Windows 98 with CE fonts. The next one was notebook with Windows XP. With some tricks Easy Tree and Easy Chart worked fine on it. In December 2013 my notebook totally crashed, so I bought another one - but this one has 64 bits platform. I was forced to install Windows 7. It was much more difficulties to make Easy Tree running on it as it was on Windows XP. Because Easy tree uses CE fonts for Slovenian letters with "roofs", gedcom exports produced false names, surnames or places etc.

So I decided to find modern genealogy software, that should be the best surrogate for my favourite Generations Easy Tree and Easy Chart. I tested many of them (Brother's Keeper, Geni, Family Tree, Family Tree Maker, Ancestral Quest etc.), but MyHeritage became my favourite very quickly.

I found MyHeritage the best and easiest of all of them... (Read the full review)

In summary, I would recommend My Heritage to a friend.

129 of 288 people found this review helpful

Since my forced retirement in 1991, I started in 1993/4 collecting data of my family and predecessors and wrote it down by hand.

In 2006 I was introduced to information on the genealogies of old families in South Africa published in books by NA Coetzee and CC de Villiers and this boosted my thirst to the knowledge of my ancestors as well as those of my wife and her parents.

In the meantime I had to cope with new technologies and had to make myself computer literate.
This said and done I had been introduced to MyHeritage in 2006 and after many hours in front of my computer collecting and registering data collected of members of the families that my wife and myself belonged to, I approached MyHeritage for membership of their Internet programme dealing with familily registers and family histories.

On the 7th June 2009 , with the help and guidance of the very capable staff at MyHeritage, I published my first Du Plessis, Minnaar and Reynders Family Register.

The MyHeritage Website is very user friendly and easy to follow and if and when I had a hiccup in completing or entering data I could only sent an email... (Read the full review)

In summary, I would recommend My Heritage to a friend.

164 of 319 people found this review helpful

I would like to recommend highly the support team of My Heritage. My computer crashed with devastating consequences (I thought) to my family tree and all the information it contained. The Support Team were really supportive, helpful and professional in assisting me to restore my site. I am not very computer literate in some aspects, but with their patient and professional help (which consisted of answering my many, many questions via emails to them) all my precious information was restored.

In summary, I would recommend My Heritage to a friend.

161 of 330 people found this review helpful

I think MyHeritage is a very good program, it is easy to use and when you wonder about something, it is easy to find answers in Help or Forum. And most important: if you need to send a question to the helping-team, you get a quick answer. You always get help, often even in your own language.

In summary, I would recommend My Heritage to a friend.

120 of 279 people found this review helpful

I was on the look out for a family tree builder and my search ended after I found the MyHeritage. This application was easy to find, and easier to install.

The good:
1. Very good and easy to understand User Interface. There is also a simple wizard for creating a family, which would certainly help a new user to get started.
2. The tool has an excellent database, covering pretty much every aspect of an individual. This includes simple details like Sur Names, Maiden names all the way to Military Ranks, Titles and important facts about an individual. The tool also allows to tag photographs of each individual.
3. This tool has multiple options to generate family trees & charts.

The 'not so good':
1. The Tool requires the user to register at the MyHeritage Portal. The registration is free, and should not take more than a couple of minutes. I have also NOT seen any spam mails coming in after the registration.
2. Each time the software is opened, it tries to open the MyHeritage web site. This may be a minor irritant. My PC is connected to the internet 24/7, but I don't know what would happen if the PC is not connected... (Read the full review)

In summary, I would recommend My Heritage to a friend.