My Heritage Reviews

(based on 378 reviews)

368 of 692 people found this review helpful

I have used several programs in the past, but hadn't really gone anywhere with my family tree in over 25 years. I had acquired MyHeritage and once I transferred my old GedCom files and started to work with it I haven't been able to stop! There were a few issues: I have multilingual/multi-cultural issues--Hebrew names, calendars and Jewish events--in my family tree, and at first found that the Family Web site was not easily accommodating these. I contacted support and Dean (and others) showed me that Family Tree Builder handled those details. It took a few attempts to crossload the online site to FTB (partly because of my skittishness), but, again, with encouragement from the support team, once I got it working, the work has gone seamlessly!

The Smart Matches are exciting, and so is being able to share data and make corrections via related MyHeritage Family site administrators. It is somewhat irksome that any attempt to query the databases requires payment of a monthly fee, but this is and should be a business proposition, so if we use a subscription wisely, it is worth the simplicity of access.

I am hoping to double... (Read the full review)

In summary, I would recommend My Heritage to a friend.

342 of 685 people found this review helpful

I have been involved with Genealogy since 2012 and have used My Heritage since the beginning. After a few "false starts" due to my over-enthusiasm (going down the wrong road to quickly without supporting verification ) I have had few problems; and those that I have had have been resolved quickly (usually within 48 hours or less of reporting the problem). I enjoy the recently installed linkage to Find a Grave, it provides a direction into which to conduct research on a particular deceased individual; but also links to specific graveyards within the area (and some outstanding photographs accomplished by volunteers).

The photography feature in My Heritage provides easy access to photographs (either my family or those found through research). It also allows one to access just one individual by name instead of searching through numerous photos.

The tech support is great and the staff goes over & above in providing assistance &; more importantly, solutions to any problem that happens. In addition I have submitted a few suggestions for improvement that are being considered. I would recommend My Heritage to people new to the field or those who are transiting their research to computer based programs from paper (B.C.E.=Before Computers Existed).

Steever... (Read the full review)

In summary, I would recommend My Heritage to a friend.

354 of 688 people found this review helpful

Hello,

I'm not the direct user of MyHeritage personally, but my Dad is actively developing the whole family tree. He managed to dig more than 250 stories, each documenting some person's story with details. So, the overall tree is very huge, and roots of my predecessors become clearer to me and to my family. This was possible due to the effort made be MyHeritage service, where we were able to draw nice family tree. It was actually so huge that we have to split it over many sheets of paper during printing! So, I would like to say thank you. Although for my country the US dollar price is quite high, I consider this price a well balanced and the whole functionality is worth every penny. On the occasion I contacted with the support. My question was quickly answered, and things I pointed out were instantly repaired. I can say that support is alive, agile and complete. After few years of using the site I definitely can recommend it to those who are interested in documenting their history.

In summary, I would recommend My Heritage to a friend.

343 of 666 people found this review helpful

I have been a member of the MyHeritage Family Tree builder sinc 2011. Next week my computer crashed and I couldn't access the tree that I created. I wrote to MyHeritage support team right away. They (Dear Tzlil ) replied me within a day and did their best to fix my problem.

Now I am very happy and satisfied. Thank you Tzlil and MyHeritage.

In summary, I would recommend My Heritage to a friend.

353 of 680 people found this review helpful

I am happy to report that from the start I have found MyHeritage.com to be well suited to the needs of a family member wanting to document information already on hand as well as research and obtain new information. In the few instances I asked for technical help or information, there was a quick acknowledgement of the query and then soon after a response was received. The service in this regard is excellent.

Their layout of the family tree is easy to read, easy to access and to create in the first place.
My only disappointment is in the fact that it was not clear to me, (and maybe only me) that once payment was made to obtain an excess of 250 family members in the tree and to obtain additional information, I was not aware that the payment did not include record information from public records and that an additional subscription was required in order to access these records and to save relevant ones to the tree if they matched. As a pensioner in a country with a weak currency, committing to an ongoing subscription in dollars, ad infinitum, in order to obtain a finite number of record matches is... (Read the full review)

In summary, I would recommend My Heritage to a friend.

355 of 672 people found this review helpful

There have been maybe two times I have contacted customer service and the next day got a answer to the question regarding my account with myheritage. I am always telling people about myheritage and how I love it. In giving this review it asks for bad points, well ya know what? I don't know any :)
I am so satisfied with all aspects of the program and the research it allows me to do. You really can't go wrong with the service and the program.

In summary, I would recommend My Heritage to a friend.

307 of 613 people found this review helpful

I have been a member of the My Heritage Site for over 3 years and have enjoyed every minute that I have spent 'growing' my family tree. The site is really user friendly and has additional features such as family statistics and being able to print your own chart. I have the Premium Plus plan so have unlimited storage and that's great, because I can upload as many photos as I want, including birth and death certificates.

If I've had occasion to contact Customer Support at any time, they have replied within a day and have done their best to explain or fix any problems as swiftly and professionally as possible.

I tend to prefer the online site when making any updates or changes, but that doesn't pick up any errors I may make with dates, etc., so I need to re-sync with my Family Tree Builder every now and again. Hopefully this facility will be available at some stage.

I also wish that we didn't have to Accept or Reject each Smart Match individually. A "Select All" facility would be a great bonus, but I'm hoping they're working on that at the moment :)

Other than that an excellent site and... (Read the full review)

In summary, I would recommend My Heritage to a friend.

385 of 720 people found this review helpful

I never tried to write my family tree, but what made my nephew was very fascinating so I too entered in "My Heritage" world.

I found it quite easy to use to order memories, photos and many other things... Relatives I didn't knew found me, so we could mix our memories! Thanks a very capable distant cousin now I have information over my family till the year 1500 !

When I find problems I write to Support and always I had quick and kind help!

The only great problem not depends on the site. Italy has too little archives fully digitized so any information is based to personal memories or private documents. So, unhappily, I couldn't appreciate what Premium offers. But I hope in a better future...

I often propose this site to my friends, because I think it is very interesting, useful and easy to play, and a very good and intelligent pastime!

In summary, I would recommend My Heritage to a friend.

331 of 675 people found this review helpful

I have used MyHeritage for many years both the online family tree and the offline family tree builder affectionately known as FTB. The most recent version synchcronises between the online and offline trees. just click on the synch button in FTB and data that has changed since your last synch downloads from the net into your offline tree and then reloads your tree from FTB to the net with any changes you might have made to the offline version. Very useful adjuncts are the Smart Matches where names in your tree are matched with similar families in other member's trees, and the Record Matches that match data in your tree with data in various family history repositotries, newspapers, immigration lists.

Entering data is simple and straightforward, almost totally intuitive. Start by entering what you do know about your family and then before long you will start getting smart matches and your tree will grow. Various useful tools are included that allow you to run allsorts of reports on the data.

So far it looks as though it is all plain sailing, what happens when something goes wrong? Well, there is a fairly good FAQ section and if that does not sort... (Read the full review)

In summary, I would recommend My Heritage to a friend.

400 of 748 people found this review helpful

I started to discover my predecessors in 2000, when my cousin from the other part of the Earth gave me original package with Sierra's Generations Beginner's Edition 8.0 (Easy Tree and Easy Chart) and taught me in less than 1 hour, how to use it with efficiency. In that time I had personal computer with Windows 98 with CE fonts. The next one was notebook with Windows XP. With some tricks Easy Tree and Easy Chart worked fine on it. In December 2013 my notebook totally crashed, so I bought another one - but this one has 64 bits platform. I was forced to install Windows 7. It was much more difficulties to make Easy Tree running on it as it was on Windows XP. Because Easy tree uses CE fonts for Slovenian letters with "roofs", gedcom exports produced false names, surnames or places etc.

So I decided to find modern genealogy software, that should be the best surrogate for my favourite Generations Easy Tree and Easy Chart. I tested many of them (Brother's Keeper, Geni, Family Tree, Family Tree Maker, Ancestral Quest etc.), but MyHeritage became my favourite very quickly.

I found MyHeritage the best and easiest of all of them... (Read the full review)

In summary, I would recommend My Heritage to a friend.