My Heritage Reviews

(based on 374 reviews)

186 of 338 people found this review helpful

I my opinion MyHeritage is a very useful site and well organized. The last weeks I needed two times any help to solve some problems. The supportteam was helping in both cases and my problems were dissolved within 24 hours. Thats great!

In summary, I would recommend My Heritage to a friend.

184 of 360 people found this review helpful

I have been using MyHeritage for just over a year and have found it a very user friendly site. It was easy to start working with and now that I have discovered the Tree Builder it is a joy to work with. I am not a great computer wizz but find it easy to move around the site add photos and find new family with the smart match facility. A discussion via the inbox is easy with other members. Give it a go I'm sure you will find it very rewarding.

In summary, I would recommend My Heritage to a friend.

195 of 395 people found this review helpful

Are you thinking of building a family tree? Than go to www.myheritage.com and get a free download. Start with yourself and after some time you can make a nice book for your family and transfer it to your own website with different-photo albums and documents for yourself and members of your site.
If you want more you can chose a Premium or Premium Plus and Data account, that's up to you. I have done the last and the use of Smart- and Record Matches makes it very easy to improve your Family Tree and its easy to make contact with other MyHeritage members on-site.
it can happen that you need assistance and in that case the MyHeritage Support Team will help you very fast in a friendly manner and adequate way.
When you are busy with it, it could work like an addiction, but without "drugs".
Try it now

In summary, I would recommend My Heritage to a friend.

148 of 345 people found this review helpful

I just dabble, and this seems perfect for me. Once in a while, a Smart Match reveals long-forgotten relatives, and this is always exciting. My 91 year old father thought he had 4 aunts and uncles. I was able to show him that he had 7, and reading out the names of the forgotten ones made his face light up. His smile of recognition was worth the investment alone.

In summary, I would recommend My Heritage to a friend.

118 of 299 people found this review helpful

I had a great experience with My Heritage. Having so much information makes it a great tool for research and getting to know more of your family and other families.
My only concern was having privacy. I emailed them for help and I received a response the same day. By the second day my problem was solved.
It is great to know that behind a site there is people working hard to improve the site and help the customers.

In summary, I would recommend My Heritage to a friend.

142 of 276 people found this review helpful

I decided to give My Heritage a try several months ago and I am quite happy that I decided to do so. The software used for creating my family tree is very easy to use and very thorough in its content.

I definitely like the Smart Matching feature. It allows me to find matching individuals in other family trees, as well as their ancestors and descendants, which can be useful as additions to my tree. My only "complaint" about the Smart Matching is that rejected matches will reappear in new searches. It would seem to me that a rejected match should disappear from the list and not be offered to me again in future searches. This is only a minor annoyance, however, and does not detract from the overall value of the Smart Matching feature.

The ability of the software/site to search various other repositories of records (census, birth, death, etc.) and offer possible matches to individuals in the tree is also quite useful, although it is somewhat frustrating to click on a possible record match only to learn that a payment (annual data subscription) is required to access the record and determine if it is really a match.... (Read the full review)

In summary, I would recommend My Heritage to a friend.

160 of 334 people found this review helpful

For the most part I believe this is a good site. My biggest problem is that I haven't been able to trace my father's family from Germany/Bavaria. That is the main reason I joined the site.

There seems to be problems with the smart matches..many times the matches are for completely different people, this seems to be a waste of time as I seem to delete most of them & I don't have the time to always do so.

The other problem is that friends of mine have had trouble with their accounts not showing the correct sponsor, if we as your customers are paying then I believe we have the right to have the correct information.

I hope that in the future there will be more information available to make finding relatives from Germany/Bavaria easier.

Thanks for the help so far.

In summary, I would recommend My Heritage to a friend.

106 of 255 people found this review helpful

I am impressed by the customer service on this site and find that email questions are always replied to. I would prefer it if I was able to manipulate my Tree more, as in being able to move it around with my mouse and zoom in and out. Otherwise all aspects are covered and I like being able to put in DNA information.

In summary, I would recommend My Heritage to a friend.

178 of 351 people found this review helpful

Always found the help team helpful,especially Noa- The Privacy issue is very important.

In summary, I would recommend My Heritage to a friend.

142 of 291 people found this review helpful

For me, one of the best features is being able to connect with family I didn't know I had. Technical support does respond, but I don't have a phone number for them. It's a little expensive, especially if you want to research and get smart matches. When trying to match the captcha, the number "one" is quite strange looking--not like any "1" I have ever seen. Easy to write eMails to other members.

In summary, I would recommend My Heritage to a friend.